iu iu
1)iuconsolidationiuofiuhospitals
2)iuincreasingiudemandsiuoniuCEOiuasiuHCiugrowsiuiniucomplexityiu
3)iuRetirementiuofiuleadersiufromiubabyiuboomiugeneration 3iumainiureasonsiuforiuhighiuhospitaliuCEOiuturnover
Governance topiuaccountableiubodyiucomposediuofiuinternaliuandiuexternaliumembers
Boardiuofiudirectors governingiuboardiuforiuaiufor-profitiuhospital
Boardiuofiutrustees governingiuboardiuforiuaiunonprofitiuhospital
Overseeiuoperations primaryiufunctioniuofiugoverningiuboardiuofiuHCO
Sarbanes-OxleyiuActiuofiu2002
establishediurequirementsiuforiuproperiufinancialiurecordiukeepingiuforiupubliciucompanies
fiduciaryiuresponsibility
Theiulegaliudutyiuofiuaiurepresentativeiutoiumanageiupropertyiuiniutheiuinterestiuofiutheiuowneriu(stockhol
ders)
smalleriu-iu13iuoniuaverage Currentiutrendiuforiusizeiuofiugoverningiuboard
Balancediubtwniuinternaliuandiuexternal Currentiutrendsiuofiugoverningiuboardiumembership
Mustiudisclose Currentiurequirementsiuforiureportingiuconflictsiuofiuinterest
strategiciuinformationiuandiutrends Currentiutrendiuforiuboardiumeetings
self,iupeer,iuandiuprocessiustructureiuassessments currentiutrendiuiniuevaluations
functioningiuofiutheiusystem Currentiutrendiuiniufocusiuofiutheiugoverningiuboard
Manageiuchangeiuinsteadiuofiukeepiustable currentiutrendiuofiugoaliuofiuHCOiuforiugoverningiuboard
Emotionaliuintelligenceiuleadershipiumodel Leadershipiumodel:
■iuIntrapersonaliuandiuinterpersonaliuskills
○iuSelfiuawareness
○iuSelfiuregulation
○iuSelfiumotivation
○iuEmpathyiuoriusocialiuawareness
○iuWelliuadjustediuunderiudramaticiuchanges
Servantiuleadership Leadershipiumodel:
, ■iu"Aiuhealthcareiuleaderiuisiumotivatediubyiuaiudesireiutoiuserveiuothers."
■iuFocusiuoniutheiustrengthiuofiutheiuteam
■iuDevelopiutrustiuwithiuemployeesiuandiupatients
■iuServeiutheiuneedsiuofiutheiupatientiubetter
Goodiuforiuhighiuuncertaintyiuandiuurgency
1)iuTransformation
2)iuPeople
3)iuExecution 3iucomponentsiuofiuhealthcareiuleadershipiucompetencyiumodel
people whichiucomponentiuofiuhealthcareiuleadershipiucompetencyiumodeliuisiumostiuimportant?
transformation
visioning,iuenergizing,iustimulatingiuaiuchangeiuprocessiuthatiucoalescesiucommunities,iupatients,iuandiu
professionals
Execution translatingiuvisioniuandiustrategyiuintoiuoptimaliuorganizationaliuperformance
patient-centeredness DukeiuHealthcareiuLeadershipiumodeliuputsiutheiumostiuemphasisiuoniu___________
communication ofiutheiuinterpersonaliucompetencies,iuthisiuoneiuisiutheiumostiuimportant
integrity
teamwork
criticaliuthinking
emotionaliuintelligence 4iudomainsiuofiuleadership
teach-backiumethod Patientiueducationiumethodiutoiuimproveiupatient'siuunderstandingiuandiuself-
careiumanagement,iuparticularlyiuforiuthoseiuwithiuchroniciudiseases
Apologyiulaws
Lawsiupassediubyiusomeiustatesiuthatiuallowiuaniuexpressioniuofiuregretiuwithoutiufeariuthatiuthoseiustate
mentsiuwouldiubeiuusediuasiuaiubasisiuforiuliabilityiuiniucourt
■iuEnhanceiupatientiusafety
■iuFulfilliuaniuethicaliucommitmentiuofiuhonestyiutoiupatients
■iuReducediucostiuofiumalpracticeiuclaims 3iuGoalsiuofiuapologyiulaws/policies
managerial Theseiuareiuexamplesiuofiu_________iuactivities
●iuPlanningiuforiuaiunewiuserviceiuoriufacility
●iuDivisioniuandiuoperatingiuaniuincentive-basediucompensationiuprogramiuforiuproviders