QDM Expert Exam with verified answers
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only
my department uses it 3 Nobody uses it 4 QDM applies to all functions and
activities - ....🔰VERIFIED ANSWERS.... ✔✔QDM applies to all functions and
activities
The 1-10-100 Rule says that every dollar spent doing things right the first time
avoids - ....🔰VERIFIED ANSWERS.... ✔✔$100 for the failure
The QDM Principle Measure, Measure, Measure involves measuring... - ....🔰
VERIFIED ANSWERS.... ✔✔failures, variation, and success
Which principle addresses waste reduction and/or elimination - ....🔰
VERIFIED ANSWERS.... ✔✔Optimize Business Performance
Which type of activity is the customer willing to pay for - ....🔰VERIFIED
ANSWERS.... ✔✔value-added activity
Which action does not embody the Be Scientific Principle - ....🔰VERIFIED
ANSWERS.... ✔✔Following your gut instinct
Which tool is used in a quality improvement project and states the business
objectives - ....🔰VERIFIED ANSWERS.... ✔✔QAT Charter
,Which tool will help determine the scope of my project - ....🔰VERIFIED
ANSWERS.... ✔✔SIPOC
What tool will help me gain insight into customer expectations - ....🔰
VERIFIED ANSWERS.... ✔✔Voice of Customer (VOC)
What tool helps link projects to strategic objectives regarding customer
relationships - ....🔰VERIFIED ANSWERS.... ✔✔Customer Corridor
You should always pilot your solution to ensure it performs as expected - ....🔰
VERIFIED ANSWERS.... ✔✔False
A diagram used to brainstorm causes of a failure and sort the causes into
categories - ....🔰VERIFIED ANSWERS.... ✔✔Fishbone
Way of brainstorming that helps to dig beyond initial observations of a
problem's cause - ....🔰VERIFIED ANSWERS.... ✔✔5 Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4 Launch a
full-scale implementation - ....🔰VERIFIED ANSWERS.... ✔✔Build
understandin
Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action
Plans - ....🔰VERIFIED ANSWERS.... ✔✔Flow Chart
, How much a measure deviates from the norm over time - ....🔰VERIFIED
ANSWERS.... ✔✔Variation
A graph that pictures the degree of variation in a process - ....🔰VERIFIED
ANSWERS.... ✔✔Run Chart
If your targets aren't achieved you should return to the Assess phase and
restart - ....🔰VERIFIED ANSWERS.... ✔✔False
Repacking equipment to move storage is an example of what type of activity
- ....🔰VERIFIED ANSWERS.... ✔✔Non-value add
What type of activity is training on a new regulation - ....🔰VERIFIED
ANSWERS.... ✔✔Value enabling
What type of waste can result from under-delivering on a product or service
- ....🔰VERIFIED ANSWERS.... ✔✔Correction
Which tool helps you to maintain an organized, safe and high-performing way
of working - ....🔰VERIFIED ANSWERS.... ✔✔5S+1
Identifying and removing core constraints is an example of - ....🔰VERIFIED
ANSWERS.... ✔✔Systems thinking
Paul can tell with just a glance if a tool is missing. What QDM tool is he using
- ....🔰VERIFIED ANSWERS.... ✔✔Visual Management
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only
my department uses it 3 Nobody uses it 4 QDM applies to all functions and
activities - ....🔰VERIFIED ANSWERS.... ✔✔QDM applies to all functions and
activities
The 1-10-100 Rule says that every dollar spent doing things right the first time
avoids - ....🔰VERIFIED ANSWERS.... ✔✔$100 for the failure
The QDM Principle Measure, Measure, Measure involves measuring... - ....🔰
VERIFIED ANSWERS.... ✔✔failures, variation, and success
Which principle addresses waste reduction and/or elimination - ....🔰
VERIFIED ANSWERS.... ✔✔Optimize Business Performance
Which type of activity is the customer willing to pay for - ....🔰VERIFIED
ANSWERS.... ✔✔value-added activity
Which action does not embody the Be Scientific Principle - ....🔰VERIFIED
ANSWERS.... ✔✔Following your gut instinct
Which tool is used in a quality improvement project and states the business
objectives - ....🔰VERIFIED ANSWERS.... ✔✔QAT Charter
,Which tool will help determine the scope of my project - ....🔰VERIFIED
ANSWERS.... ✔✔SIPOC
What tool will help me gain insight into customer expectations - ....🔰
VERIFIED ANSWERS.... ✔✔Voice of Customer (VOC)
What tool helps link projects to strategic objectives regarding customer
relationships - ....🔰VERIFIED ANSWERS.... ✔✔Customer Corridor
You should always pilot your solution to ensure it performs as expected - ....🔰
VERIFIED ANSWERS.... ✔✔False
A diagram used to brainstorm causes of a failure and sort the causes into
categories - ....🔰VERIFIED ANSWERS.... ✔✔Fishbone
Way of brainstorming that helps to dig beyond initial observations of a
problem's cause - ....🔰VERIFIED ANSWERS.... ✔✔5 Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an
implementation plan 2 Define a control plan 3 Build understanding 4 Launch a
full-scale implementation - ....🔰VERIFIED ANSWERS.... ✔✔Build
understandin
Which is not a component of a control plan
1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action
Plans - ....🔰VERIFIED ANSWERS.... ✔✔Flow Chart
, How much a measure deviates from the norm over time - ....🔰VERIFIED
ANSWERS.... ✔✔Variation
A graph that pictures the degree of variation in a process - ....🔰VERIFIED
ANSWERS.... ✔✔Run Chart
If your targets aren't achieved you should return to the Assess phase and
restart - ....🔰VERIFIED ANSWERS.... ✔✔False
Repacking equipment to move storage is an example of what type of activity
- ....🔰VERIFIED ANSWERS.... ✔✔Non-value add
What type of activity is training on a new regulation - ....🔰VERIFIED
ANSWERS.... ✔✔Value enabling
What type of waste can result from under-delivering on a product or service
- ....🔰VERIFIED ANSWERS.... ✔✔Correction
Which tool helps you to maintain an organized, safe and high-performing way
of working - ....🔰VERIFIED ANSWERS.... ✔✔5S+1
Identifying and removing core constraints is an example of - ....🔰VERIFIED
ANSWERS.... ✔✔Systems thinking
Paul can tell with just a glance if a tool is missing. What QDM tool is he using
- ....🔰VERIFIED ANSWERS.... ✔✔Visual Management
