Work in the 21st Century
Lecture Summary Chapters 1-13
+ 5 weeks of lecture notes
An Introduction to Industrial and Organizational Psychology
Jeffrey M. Conte
Edition 7th 2024
Publisher Wiley
9781394220977
+ 52 open test bank questions with answers separately
+ 55 important core concepts explained alphabetically you must know
,Summary Work in the 21st Century 7th edition 2024 Conte 9781394220977
, Summary Work in the 21st Century 7th edition 2024 Conte 9781394220977
Psychology in the Workplace Book Summary
Week 1: Chapter 1, 2 and 3
Chapter 1: What Is Industrial And Organizational Psychology?
I-O Psychology = industrial and organizational psychology -> the application of psychological
principle, theory, and research to the work setting
Areas of Concentration:
- Selection and placement
- Training and development
- Organizational development
- Performance measurement
- Quality of work life
- Engineering psychology
SIOP = Society for Industrial and Organizational Psychology -> the primary professional membership
organization for I-O psychologists
Importance of work:
- It occupies much of our time
- It provides us with a livelihood
- It defines how we feel about ourselves
Personnel psychology = field of psychology that addresses issues such as recruitment, selection,
training, performance appraisal, promotion, transfer and termination
HRM = practices such as recruitment, selection, retention, training, and development of people in
order to achieve individual and organizational goals
Organizational psychology = field of psychology that combines research from social psychology and
organizational behavior and addresses the emotional and motivational side of work
Human engineering = the study of the capacities and limitations of humans with respect to a
particular environment
Scientist-practitioner model = a model that uses scientific tools and research in the practice of I-O
psychology
Hawthorne studies = research that began as attempts to increase productivity by manipulating
lighting, rest breaks, and work hours -> showed the important role that workers’ attitudes played in
productivity
The four challenges I-O psychologists need to meet in the future:
1. I-O psychology needs to be relevant
2. I-O psychology needs to be useful
, Summary Work in the 21st Century 7th edition 2024 Conte 9781394220977
3. I-O psychology needs to think bigger
4. I-O psychology needs to be grounded in the scientific method
Culture = a system in which individuals share the same meanings and common ways of viewing
events and objects
The Dynamic of Top-Down-Bottom-Up processes across levels of culture:
‘West versus the rest’ mentality = the tendency for researchers to develop theories relevant to U.S.
situations, with less concern given to their applicability in other countries
Expatriate = a manager or professional assigned to work in a location outside of his or her home
country
Collectivist culture = a culture that values the group more than the individual
Individualistic culture = a culture that values the individual more than the group
Hofstede’s theory, five dimensions:
1. Individualism- collectivism = the degree to which individuals are expected to look
after themselves versus remaining integrated into groups
2. Power distance = the degree to which less powerful members of an organization
accept and expect an unequal distribution of power
3. Uncertainty avoidance = the extent to which members of a culture feel comfortable
in unstructured situations
4. Masculinity- femininity = the distribution of emotional roles between genders, with the
masculine role being seen as ‘tough’ and the feminine role as ‘tender’
5. Long-term versus short-term orientation = the extent to which members of a
culture expect immediate versus delayed gratification of their material, social and
emotional needs
Horizontal culture = a culture that minimizes distances between individuals
Vertical culture = a culture that accepts and depends upon distances between individuals
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