TEST BANK for Operations Management,
bn bn bn bn
14th Edition by William J Stevenson
bn bn bn bn bn
Chapters 1 - 19 bn bn bn
,Table bnof bnContents
Chapter bn01 bnIntroduction bnto bnOperations bnManagement
bn Chapter bn02 bnCompetitiveness, bnStrategy, bnand
bn ProductivitybnChapter bn03 bnForecasting
Chapter bn04 bnProduct bnand bnService
DesignbnChapter bn04S bnReliability
bn
Chapter bn05 bnStrategic bnCapacity bnPlanning bnfor bnProducts bnand
bn ServicesbnChapter bn05S bnDecision bnTheory
Chapter bn06 bnProcess bnSelection bnand bnFacility
bn LayoutbnChapter bn07 bnWork bnDesign bnand
bn Measurement bnChapter bn07S bnLearning bnCurves
Chapter bn08 bnLocation bnPlanning bnand
bn AnalysisbnChapter bn08S bnThe
bn Transportation bnModel bnChapter bn09
bn Management bn of bnQuality bnChapter bn10
bn Quality bnControl
Chapter bn10S bnAcceptance bnSampling
Chapter bn11 bnAggregate bnPlanning bnand bnMaster
bn SchedulingbnChapter bn12 bnMRP bnand bnERP
Chapter bn13 bnInventory
bn Management bnChapter bn14 bnJIT bnand
bn Lean bnOperationsbnChapter bn14S
bn Maintenance
Chapter bn15 bnSupply bnChain
bn ManagementbnChapter bn16 bnScheduling
Chapter bn17 bnProject bnManagement
,Chapter bn18 bnManagement bnof bnWaiting
bn LinesbnChapter bn19 bnLinear bnProgramming
Chapter 01 Introduction to Operations Management
bn bn bn bn bn
Student:
1. Operations bnmanagers bnare bnresponsible bnfor bnassessing bnconsumer bnwants bnand bnneeds bnand
bnselling bnandb
promoting bnthe bnorganization's bngoods bnor bnservices.
n
True False
2. Often, bnthe bncollective bnsuccess bnor bnfailure bnof bncompanies' bnoperations bnfunctions bnwill
bnimpact bntheb
ability bnof bna bnnation bnto bncompete bnwith bnother bnnations.
n
True False
3. Companies bnare bneither bnproducing bngoods bnor bndelivering bnservices. bnThis bnmeans bnthat bnonly
bnone bnof bntheb
two bntypes bnof bnoperations bnmanagement bnstrategies bnare bnused.
n
True False
4. Operations, bnmarketing, bnand bnfinance bnfunction bnindependently bnof bneach bnother
bnin bnmostbnorganizations.
True False
5. The bngreater bnthe bndegree bnof bncustomer bninvolvement, bnthe bnmore bnchallenging bnthe
bndesign bnandb
management bnof bnoperations.
n
True False
, 6. Goods bnproducing bnorganizations bnare bnnot bninvolved bnin bnservice
bnactivities.bnTrue False
7. Service bnoperations bnrequire bnadditional bninventory bnbecause bnof bnthe bnunpredictability bnof
bnconsumerbndemand.
True False
8. The bnvalue bnof bnoutputs bnis bnmeasured bnby bnthe bnprices bncustomers bnare bnwilling bnto bnpay
bnfor bngoods bnorb
services.
n
True False
9. The bnuse bnof bnmodels bnwill bnguarantee bnthe bnbest bnpossible
bndecisions.bnTrue False
10. People bnwho bnwork bnin bnthe bnfield bnof bnoperations bnshould bnhave bnskills bnthat bninclude bnboth
bnknowledgeb and bnpeople bnskills.
n
True False
11. Assembly bnlines bnachieved bnproductivity bnbut bnat bnthe bnexpense bnof bnstandard bnof
bnliving.bnTrue False
12. The bnoperations bnmanager bnhas bnprimary bnresponsibility bnfor bnmaking bnoperations bnsystem
bndesignbndecisions, bnsuch bnas bnsystem bn capacity bnand bnlocation bnof bnfacilities.
True False
13. The bnword bn"technology" bnis bnused bnonly bnto bnrefer bnto bn"information bntechnology".
True False
bn bn bn bn
14th Edition by William J Stevenson
bn bn bn bn bn
Chapters 1 - 19 bn bn bn
,Table bnof bnContents
Chapter bn01 bnIntroduction bnto bnOperations bnManagement
bn Chapter bn02 bnCompetitiveness, bnStrategy, bnand
bn ProductivitybnChapter bn03 bnForecasting
Chapter bn04 bnProduct bnand bnService
DesignbnChapter bn04S bnReliability
bn
Chapter bn05 bnStrategic bnCapacity bnPlanning bnfor bnProducts bnand
bn ServicesbnChapter bn05S bnDecision bnTheory
Chapter bn06 bnProcess bnSelection bnand bnFacility
bn LayoutbnChapter bn07 bnWork bnDesign bnand
bn Measurement bnChapter bn07S bnLearning bnCurves
Chapter bn08 bnLocation bnPlanning bnand
bn AnalysisbnChapter bn08S bnThe
bn Transportation bnModel bnChapter bn09
bn Management bn of bnQuality bnChapter bn10
bn Quality bnControl
Chapter bn10S bnAcceptance bnSampling
Chapter bn11 bnAggregate bnPlanning bnand bnMaster
bn SchedulingbnChapter bn12 bnMRP bnand bnERP
Chapter bn13 bnInventory
bn Management bnChapter bn14 bnJIT bnand
bn Lean bnOperationsbnChapter bn14S
bn Maintenance
Chapter bn15 bnSupply bnChain
bn ManagementbnChapter bn16 bnScheduling
Chapter bn17 bnProject bnManagement
,Chapter bn18 bnManagement bnof bnWaiting
bn LinesbnChapter bn19 bnLinear bnProgramming
Chapter 01 Introduction to Operations Management
bn bn bn bn bn
Student:
1. Operations bnmanagers bnare bnresponsible bnfor bnassessing bnconsumer bnwants bnand bnneeds bnand
bnselling bnandb
promoting bnthe bnorganization's bngoods bnor bnservices.
n
True False
2. Often, bnthe bncollective bnsuccess bnor bnfailure bnof bncompanies' bnoperations bnfunctions bnwill
bnimpact bntheb
ability bnof bna bnnation bnto bncompete bnwith bnother bnnations.
n
True False
3. Companies bnare bneither bnproducing bngoods bnor bndelivering bnservices. bnThis bnmeans bnthat bnonly
bnone bnof bntheb
two bntypes bnof bnoperations bnmanagement bnstrategies bnare bnused.
n
True False
4. Operations, bnmarketing, bnand bnfinance bnfunction bnindependently bnof bneach bnother
bnin bnmostbnorganizations.
True False
5. The bngreater bnthe bndegree bnof bncustomer bninvolvement, bnthe bnmore bnchallenging bnthe
bndesign bnandb
management bnof bnoperations.
n
True False
, 6. Goods bnproducing bnorganizations bnare bnnot bninvolved bnin bnservice
bnactivities.bnTrue False
7. Service bnoperations bnrequire bnadditional bninventory bnbecause bnof bnthe bnunpredictability bnof
bnconsumerbndemand.
True False
8. The bnvalue bnof bnoutputs bnis bnmeasured bnby bnthe bnprices bncustomers bnare bnwilling bnto bnpay
bnfor bngoods bnorb
services.
n
True False
9. The bnuse bnof bnmodels bnwill bnguarantee bnthe bnbest bnpossible
bndecisions.bnTrue False
10. People bnwho bnwork bnin bnthe bnfield bnof bnoperations bnshould bnhave bnskills bnthat bninclude bnboth
bnknowledgeb and bnpeople bnskills.
n
True False
11. Assembly bnlines bnachieved bnproductivity bnbut bnat bnthe bnexpense bnof bnstandard bnof
bnliving.bnTrue False
12. The bnoperations bnmanager bnhas bnprimary bnresponsibility bnfor bnmaking bnoperations bnsystem
bndesignbndecisions, bnsuch bnas bnsystem bn capacity bnand bnlocation bnof bnfacilities.
True False
13. The bnword bn"technology" bnis bnused bnonly bnto bnrefer bnto bn"information bntechnology".
True False
