ge ge ge ge
14th Edition by William J Stevenson
ge ge ge ge ge
Chapters 1 - 19 ge ge ge
,Table geof geContents
Chapter ge01 geIntroduction geto geOperations geManagement
ge Chapter ge02 geCompetitiveness, geStrategy, geand
ge ProductivitygeChapter ge03 geForecasting
Chapter ge04 geProduct geand geService
DesigngeChapter ge04S geReliability
ge
Chapter ge05 geStrategic geCapacity gePlanning gefor geProducts geand
ge ServicesgeChapter ge05S geDecision geTheory
Chapter ge06 geProcess geSelection geand geFacility
LayoutgeChapter ge07 geWork geDesign geand
ge
ge Measurement geChapter ge07S geLearning geCurves
Chapter ge08 geLocation gePlanning geand
AnalysisgeChapter ge08S geThe
ge
ge Transportation geModel geChapter ge09
ge Management geof geQuality geChapter ge10
ge Quality geControl
Chapter ge10S geAcceptance geSampling
Chapter ge11 geAggregate gePlanning geand geMaster
SchedulinggeChapter ge12 geMRP geand geERP
ge
Chapter ge13 geInventory
ge Management geChapter ge14 geJIT geand
ge Lean geOperationsgeChapter ge14S
ge Maintenance
Chapter ge15 geSupply geChain
ManagementgeChapter ge16 geScheduling
ge
Chapter ge17 geProject geManagement
,Chapter ge18 geManagement geof geWaiting
LinesgeChapter ge19 geLinear geProgramming
ge
Chapter 01 Introduction to Operations Management
ge ge ge ge ge
Student:
1. Operations gemanagers geare geresponsible gefor geassessing geconsumer gewants geand geneeds geand
geselling geandg
epromoting gethe georganization's gegoods geor geservices.
True False
2. Often, gethe gecollective gesuccess geor gefailure geof gecompanies' geoperations gefunctions gewill
geimpact getheg
eability geof gea genation geto gecompete gewith geother genations.
True False
3. Companies geare geeither geproducing gegoods geor gedelivering geservices. geThis gemeans gethat geonly
geone geof getheg
etwo getypes geof geoperations gemanagement gestrategies geare geused.
True False
4. Operations, gemarketing, geand gefinance gefunction geindependently geof geeach geother
gein gemostgeorganizations.
True False
5. The gegreater gethe gedegree geof gecustomer geinvolvement, gethe gemore gechallenging gethe
gedesign geandg
emanagement geof geoperations.
True False
, 6. Goods geproducing georganizations geare genot geinvolved gein geservice
geactivities.geTrue False
7. Service geoperations gerequire geadditional geinventory gebecause geof gethe geunpredictability geof
geconsumergedemand.
True False
8. The gevalue geof geoutputs geis gemeasured geby gethe geprices gecustomers geare gewilling geto gepay gefor
gegoods georgeservices.
True False
9. The geuse geof gemodels gewill geguarantee gethe gebest gepossible
gedecisions.geTrue False
10. People gewho gework gein gethe gefield geof geoperations geshould gehave geskills gethat geinclude geboth
geknowledgeg eand gepeople geskills.
True False
11. Assembly gelines geachieved geproductivity gebut geat gethe geexpense geof gestandard geof
geliving.geTrue False
12. The geoperations gemanager gehas geprimary geresponsibility gefor gemaking geoperations gesystem
gedesigngedecisions, gesuch geas gesystem gecapacity geand gelocation geof gefacilities.
True False
13. The geword ge"technology" geis geused geonly geto gerefer geto ge"information getechnology".
True False