Weber's three forms of legitimacy - > Traditional
Rational-legal
Charismatic and expertness
Span of control - > Having a limited number of individuals reporting to one supervisor to
maximize the supervisor's efficiency, given limited time and energy
POSDCORB - > Planning, Organizing, Staffing, Directing, Coordinating, Reporting,
Budgeting
Assumptions of Humanistic Organization Theory - > - Organizations exist to serve human
needs
- Organizations and people need each other
- A good fit between individual and organization benefits both
Maslow's Hierarchy of Needs - > - Suggests that workers are motivated by the satisfaction
of different needs (physiological needs, safety, love and belonging, self-esteem, self-
actualization)
McGregor's Theory X and Theory Y - > Developed to describe the ways different managers
view their workers
McGregor's Theory X - > Workers are lazy and need to be watched attentively
McGregor's Theory Y - > Workers are highly motivated and will work hard voluntarily
Managerialism - > The pursuit of systems of government management through processes
of decision-making that are designed to allow greater autonomy and responsibility for the
field
Examples of elements of New Public Management - > - Autonomy and managerial
flexibility
, - Emphasis on results
- Shared values
- Focus on managing
- Cutting costs
Characteristics of Governance - > - Networks
- From control to influence
- Blending public and private resources
- Use of multiple instruments
Characteristics of Managerialism - > - Policy management and implementation
- Efficiency, effectiveness, and quality
- The use of private sector management practices in the public sector
- Diffusion of responsibility and devolving authority
- Shifts in the public accountability focus from inputs and processes to outputs and
outcomes
- Creating a competitive public administration for public agencies
Assumptions of classical and neo-classical organizations - > The many critics of classical
organization theory gave way to neo-classical theory
Gulick's Characteristics of workers (pg. 42) - > Suggested each worker could be
characterized by:
1) Purpose they serve