ASAP PACE Exam Questions with 100%
Correct Answers
One way and two way communication - ✔✔What are the two classes of
communication?
One Way - ✔✔The message goes from the sender to receiver in what class of
communication
Name a pro and con for one way communication - ✔✔Pro: Fast, effective way to
disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide
feedback
Casual Communicative Style - ✔✔low intensity, inconsequential, light
critical communication - ✔✔Slightly higher than casual, more consequential and
a little more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - ✔✔high intensity and carries a high potential for
danger. This level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - ✔✔1. Opposing
opinions
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,2. High stakes
3. Strong emotions
Context & Listening - ✔✔play a critically important role in the meaning receivers
derive from communication
Strong Communicator - ✔✔Uses accurate ,clear, direct, specific, and concise
language
The best mode of communication - ✔✔depends on the goal of the
communication and the substance of what is being communicated.
Tone - ✔✔is one of the most powerful elements contributing to the meaning
others derive from communication
Body Language - ✔✔most powerful contributing factor in communication
Nonverbal Communication - ✔✔equals body language
Context - ✔✔defined as the surrounding environmental influences and existing
circumstances in which communication takes place.
Another word for setting is - ✔✔context
Place- physical location
People-Individuals involved
Purpose-reason for communication - ✔✔Context includes what three factors
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©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
, Context of Communication - ✔✔impacts the sender as he/she/they crafts the
message and the receiver as he/she/they interprets it
Listening - ✔✔the role of the receiver in the communication cycle and the
mechanism that initiates the decoding process
Passive and Active - ✔✔two types of listening
Passive Listening - ✔✔involves sitting quietly, absorbing what you are hearing,
and not responding to the person who is communicating
Active Listening - ✔✔involves engaging with the communicator using both
verbal and nonverbal tools
Probing
Clarifying
Paraphrasing
Reflecting
Encouraging - ✔✔Name the 5 verbal active listening tools
Interpersonal Communication is - ✔✔human activity that involves more than
one person
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©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
Correct Answers
One way and two way communication - ✔✔What are the two classes of
communication?
One Way - ✔✔The message goes from the sender to receiver in what class of
communication
Name a pro and con for one way communication - ✔✔Pro: Fast, effective way to
disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide
feedback
Casual Communicative Style - ✔✔low intensity, inconsequential, light
critical communication - ✔✔Slightly higher than casual, more consequential and
a little more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication - ✔✔high intensity and carries a high potential for
danger. This level carries 3 distinct characteristics.
Name the 3 distinct characteristics of crucial communication - ✔✔1. Opposing
opinions
1|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
,2. High stakes
3. Strong emotions
Context & Listening - ✔✔play a critically important role in the meaning receivers
derive from communication
Strong Communicator - ✔✔Uses accurate ,clear, direct, specific, and concise
language
The best mode of communication - ✔✔depends on the goal of the
communication and the substance of what is being communicated.
Tone - ✔✔is one of the most powerful elements contributing to the meaning
others derive from communication
Body Language - ✔✔most powerful contributing factor in communication
Nonverbal Communication - ✔✔equals body language
Context - ✔✔defined as the surrounding environmental influences and existing
circumstances in which communication takes place.
Another word for setting is - ✔✔context
Place- physical location
People-Individuals involved
Purpose-reason for communication - ✔✔Context includes what three factors
2|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
, Context of Communication - ✔✔impacts the sender as he/she/they crafts the
message and the receiver as he/she/they interprets it
Listening - ✔✔the role of the receiver in the communication cycle and the
mechanism that initiates the decoding process
Passive and Active - ✔✔two types of listening
Passive Listening - ✔✔involves sitting quietly, absorbing what you are hearing,
and not responding to the person who is communicating
Active Listening - ✔✔involves engaging with the communicator using both
verbal and nonverbal tools
Probing
Clarifying
Paraphrasing
Reflecting
Encouraging - ✔✔Name the 5 verbal active listening tools
Interpersonal Communication is - ✔✔human activity that involves more than
one person
3|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
