Chapter 14: THE INCLUSIVE WORKPLACE: LEVEL II
Inclusion Through Corporate-Community Collaborations
Test Bank Multiple Choice
1. Which statement is NOT true about the second level of the inclusive workplace, inclusion
and corporate-community collaborations?
a. The organization has a sense of being a part of its surrounding community and there is
reciprocity that is embedded in this relationship.
*b. The organization sets as its priority the needs of consumers of its products and services.
c. The organization reflects the mezzo system level perspective of organizations and
communities.
d. The organization recognizes the economic and noneconomic consequences of its
presence in the community.
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
2. Who developed one of the early versions of a comprehensive view of corporate social
responsibility and reiterated the opinion that social performance review should include a
comprehensive assessment of actions related to the most social issues and stakeholders?
a. Schwartz and Gibb (2009)
*b. Carroll (2000)
c. Hutchins and Sutherland (2008)
d. Rowley (2000)
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
3. A range of activities falls under the title of corporate social responsibility, EXCEPT ______.
a. providing mentorship to youth
b. supporting educational or cultural institutions in the community
c. tutoring children in school settings
*d. paying dividends to investors
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Easy
AACSB Standard: Diverse and multicultural work environments
4. The most well-known criticism of corporate social responsibility came from the Nobel
Prize-winning economist ______ (1970).
a. Gerard Debreu
b. James Tobin
*c. Milton Friedman
d. Paul Samuelson
Cognitive Domain: Knowledge
,Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Easy
AACSB Standard: Diverse and multicultural work environments
Instructor Resource Mor Barak, Managing Diversity, 4e SAGE Publishing, 2017
5. At the mezzo system level, organizations that see minimal or no connection to their
community are generally what type of workplace?
a. inclusive
b. profit driven
*c. exclusionary
d. internally focused
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Easy
AACSB Standard: Diverse and multicultural work environments
6. An inclusive workplace recognizes the economic and noneconomic consequences of its
presence in the community and also ______.
*a. acknowledges the responsibility it has to ameliorate the adverse effects of its presence
b. sees benefit in being a good neighbor
c. works with national politicians to minimize any adverse effects
d. works with other area businesses to minimize any adverse effects to the community
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
7. Hakeem had put in a full day’s work and now was headed to the local library to tutor
disadvantaged children from the community who were struggling with reading. Fortunately
for the children, Hakeem was bringing the gift of several new books purchased by his
employer to help them out. Fortunately for Hakeem, tomorrow he would get to go in late to
make up for all the time he would be spending tonight. What type of workplace does
Hakeem work in?
a. exclusionary
b. community based
*c. inclusive
d. profit driven
Cognitive Domain: Comprehension
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Medium
AACSB Standard: Diverse and multicultural work environments
8. Which term expands a company’s responsibility beyond its traditional economic
shareholders to that of multiple stakeholders?
a. corporate expanded responsibility
*b. corporate social performance
c. corporate-stakeholder relationship
d. corporate socioeconomic performance
,Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Medium
AACSB Standard: Diverse and multicultural work environments
9. Both ______ and ______ focus on a direct business-related role for companies with the
community, with an emphasis on the strategic and bottom-line implications of socially
responsible corporate practices. a. CXP; CXR
b. CPB; CXP
c. CPC; CPP
*d. CSP; CSR
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
10. Businesses recognize their duty not only to protect their physical and social
environment, but also to contribute to ______.
*a. the welfare of the community
b. society as a whole
c. the broader global community
d. the protection of their people
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Easy
AACSB Standard: Diverse and multicultural work environments
11. At level II of the inclusive workplace model, which type of organization has the value
frame where the organization has dual intrinsic and extrinsic focus, with recognition of
community systems as stakeholders as well?
a. exclusionary
*b. inclusive
c. profit based
d. community based
Cognitive Domain: Knowledge
Answer Location: Inclusion Through Corporate-Community Collaborations Difficulty Level:
Easy
AACSB Standard: Diverse and multicultural work environments
12. Many multinational organizations as well as nationally and locally based ones are
actively involved in ______.
*a. community initiatives such as a mentorship programs for disadvantaged students
b. selection of local community leaders
c. developing marketing plans for local businesses
d. profit sharing in public-private partnerships pursuing sustainable projects Cognitive
Domain: Knowledge
Answer Location: Inclusive Policies and Practices
, Difficulty Level: Easy
AACSB Standard: Managing in a global context
13. In a study on CSR initiatives in Bangladesh, Warner (2009) found that CSR has potential
for providing positive and lasting impact on ______?
a. developed countries
b. socialist countries
*c. developing countries
d. democratic countries
Cognitive Domain: Knowledge
Answer Location: Inclusive Policies and Practices
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
14. What widespread criticism did Nestlé receive prior to its efforts focusing on its CSR
activities? a. its lack of social responsibility
b. its lack of research
*c. its marketing to use processed milk and formula as a substitute for breastfeeding
d. the priority it placed on profit-making activities Cognitive Domain: Knowledge
Answer Location: Inclusive Policies and Practices Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
Instructor Resource Mor Barak, Managing Diversity, 4e SAGE Publishing, 2017
Instructor Resource Mor Barak, Managing Diversity, 4e SAGE Publishing, 2017
15. The study on CSR practices in China found that more attention needed to be placed on
______. a. the company’s reputational image
b. the community’s understanding of the company’s mission
*c. fair operating practices and community development
d. company outreach
Cognitive Domain: Knowledge
Answer Location: Inclusive Policies and Practices Difficulty Level: Easy
AACSB Standard: Managing in a global context
16. Which activity would NOT fall under the title of CSP?
*a. conducting a job workshop for senior leaders in the company to enhance their promotion
possibilities b. supporting educational institutions in the community
c. providing mentorship to youth
d. tutoring in how to improve financial and social performance
Cognitive Domain: Knowledge
Answer Location: Inclusive Policies and Practices
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural work environments
17. How many children were able to receive service from The Family of Five Schools—a
public-private partnership that provides special educational, cultural, and developmental
opportunities for who live close to USC’s University Park campus?
a. approximately 1,000 children