• A PM is facing pressure to deliver results much more quickly than planned. However, a team
member expresses doubts that the company has the technical resources necessary to meet this
new timeline.
How should the PM handle the situation?
A. Inform the project sponsor that a problem with the technical resource may represent project
risk
B. Verify that upper management is aware of the problem and its associated
risks
C. Find out about the availability of technical resources from the technicalresource manager
D. Outsource any needed technical resources: C. Find out about the availabilityof technical
resources from the technical resource manager
(It is ideal to first meet with the resource manager to review the real situation rather than
informing the sponsor when the issue might be a false alarm)
• After receiving complaints from a project sponsor about a delay, the PM replies that lack
of knowledge in a specific skill was the cause of the delay. What is the best way for a PM to
avoid situations like this?
A. Enact training sessions at the beginning of the project, so all required skillsare learned
B. Discuss with the project sponsor to include training on specific skills thatthe team lacks
C. Encourage team members to solve problems using the skills they do have
D. Determine the project's required skills, then allocate project resources based on those skills:
D. Determine the project's required skills, then allocateproject resources based on those skills
(A PM must ensure the team has the required skills to complete the project work)
• Instead of being 90% complete, your project is behind at only 65% complete. The total
budget for your project is $120,000 and the AC is $80,000. What is the scheduled
performance index (SPI) and cost performance index(CPI) of this project?
A. SPI=0.72, and CPI=0.98
B. SPI=1.38, and CPI=1.2
C. SPI=0.94, and CPI=1.04
D. SPI=0.80, and CPI=0.91: A. SPI=0.72, and CPI=0.98
EV (earned value)= %complete x budget
-> 65% x $120,000 = $78,000
,PV (planned value)= %complete x budget
-> 90% x 120,000 = 108,000
AC (actual cost) = $80,000
CPI = EV/AC=0.98
SPI= EV/PV=0.72
• The change control board just approved a change request to modify one of the major
deliverables.The PM then implements the change in the process?
A. Perform Integrated change control
B. Monitor and control project work
C. Close project or Phase
D. Direct and Manage project work: D. Direct and Manage project work
(Approved change requests are implemented in the process of direct and manageproject work)
• Place the communication method from most effective (1) to least (4)
-Phone
-Face-to-Face
-Paper: 1. Face-to-Face
2. Phone
3. Email
4. Paper
• The team is working with the executive management of the company to implement a few
new projects and programs to increase revenue by over 50%within the next 3 years. What is the
team trying to develop?
A. Log-term program
B. Multi-project program
C. Portfolio
D. Long-term Project: C. Portfolio
• As the project team is collecting the new project's requirements, the orga-nization's legal
department has informed them of a new law that could affectthe project. The team determines
,that it is mandatory to implement this new law in the project. What is this called?
A. Regulation
B. Standard
C. Baseline
D. System: A. Regulation
• Mark is the project manager for a new software development project. His approach to
project management is to take a hands-off style, allowing the teamto make their own decisions
and goals. What leadership style is Mark taking?
A. Charismatic
B. Transactional
C. Laissez-faire
D. Transformational: C. Laissez-faire
• Peter is working on a project that he knows little about. He was assigned by the project
management office (PMO) and they have almost complete control over the project. What type
of PMO best describes this scenario?
A. Controlling
B. Directive
C. Supportive
D. Guiding: B. Directive
• Mary's new project staff are some of the best talents in the company. Theteam members
will use their own methodologies and prefer to be in control ofthe project; they would only like
to be provided templates and lessons learnedfrom other projects. What type of PMO would be
best for this project?
A. Controlling
B. Directive
C. Supportive
D. Managing: C. Supportive
• Pat is working in an organization where she does project management fulltime. However,
she still needs to consults with functional managers in orderto acquire her project team. What
organizational structure type best describesthis situation?
A. functional
B. Weak matrix
C. Project-oriented
, D. Strong matrix: D. Strong matrix
• Chris has just gotten a new job at a company where everyone works from home. His job
is to manage a team of software developers around the world to create a new billing system.
Everyone on the project will be working
from home, and Chris will be managing the project full time. What type oforganizational
structure is this?
A. Online
B. Virtual
C. Virtual strong matrix
D. Online strong matrix: B. Virtual
• Ian has been working on an office remodel project for close to 6 months.He feels like the
project is going poorly due to a lack of resources from the functional managers and his lack of
time to work on the project. Ian spendsmost of him day doing operational work. What
organizational structure bestdescribes this?
A. Strong Matrix
B. Project- oriented
C. PMO
D. Weak Matrix: D. Weak Matrix
• ABX Shipping is a large global company with many departments, some ofwhich are have
part-time project management and others, such as research and development, where it is full
time. Where the project managers work determines their control over resources. What
organizational structure best describes this organization?
A. Mixed
B. Multinational
C. Project-oriented
D. Hybrid: D. Hybrid
• Mark has just started a new job as a project coordinator for a company. He will be
working with a group to develop their new website. Mark finds working on this project to be
difficult due to always needing the company owner's approval for budget matters. He also has
very few resources to workwith because the company is very small. What organizational
structure best describes this scenario?
A. Organic
B. Owner Functional
C. Shareholder functional