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Test Bank for: Management Information Systems: Mana
F F F F F F
ging the Digital Firm, 16th Edition By Kenneth C.Laudo
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n, Jane P. Laudon.
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TestFBank PageF1
, TestFbankFforFmanagementFinformationFsystemsFmanagingFtheFdigitalFfirmF16thFeditionFbyFkennethFc
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ManagementFInformationFSystems:FManagingFtheFDigitalFFirm,F15eF(Laudon
)FChapterF1F InformationFSystemsFinFGlobalFBusinessFToday
1) WhichFofFtheFfollowingFisFnotFoneFofFtheFsixFstrategicFbusinessFobjectivesFofFinformationF
systems?
A) NewFproductsFandFservices
B) ImprovedFdecisionFmaking
C) CompetitiveFadvantage
D) ImprovedFemployeeFmorale
E) SurvivalF
Answer:F D
Difficulty:F Challenging
AACSB:F InformationFtechnology
LO:F 1-
1:FHowFareFinformationFsystemsFtransformingFbusiness,FandFwhyFareFtheyFsoFessentialFforFrunning
andFmanagingFaFbusinessFtoday?
F
2) Verizon'sFuseFofFaFweb-basedFdigitalFdashboardFtoFprovideFmanagersFwithFpreciseFreal-
timeFinformationFenabledFitFtoFimproveFwhichFofFtheFfollowing?
A) ComplianceFwithFregulations
B) ManagerialFdecisionFmaking
C) EfficiencyFinFcreationFofFnewFproducts
D) EmployeeFmorale
E) IntimacyFwithFitsFsuppliersF
Answer:FB
Difficulty:F Challenging
AACSB:F InformationFtechnology
LO:F 1-
1:FHowFareFinformationFsystemsFtransformingFbusiness,FandFwhyFareFtheyFsoFessentialFforFrunning
andFmanagingFaFbusinessFtoday?
F
3) WhichFofFtheFfollowingFmayFleadFtoFcompetitiveFadvantage?
TestFBank PageF2
, TestFbankFforFmanagementFinformationFsystemsFmanagingFtheFdigitalFfirmF16thFeditionFbyFkennethFc
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1. NewFproducts,Fservices,FandFbusinessFmodels;
TestFBank PageF3
, TestFbankFforFmanagementFinformationFsystemsFmanagingFtheFdigitalFfirmF16thFeditionFbyFkennethFc
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2. ChargingFlessFforFsuperiorFproducts;
3. RespondingFtoFcustomersFinFrealFtime
A) 1Fonly
B) 1FandF2
C) 2FandF3
D) 1FandF3
E) 1,F2,FandF3F
Answer:F E
Difficulty:FChallengingFAAC
SB:F AnalyticalFthinking
LO:F 1-
1:FHowFareFinformationFsystemsFtransformingFbusiness,FandFwhyFareFtheyFsoFessentialFforFrunning
andFmanagingFaFbusinessFtoday?
F
4) AFfirmFthatFinvestsFinFanFinformationFsystemFbecauseFitFisFaFnecessityFofFdoingFbusinessFdoesF
soFbecauseFitFisFseekingFtoFachieveFwhichFofFtheFfollowingFbusinessFobjectives?
A) OperationalFexcellence
B) ImprovedFdecisionFmaking
C) CompetitiveFadvantage
D) CustomerFintimacy
E) SurvivalF
Answer:F E
Difficulty:F Moderate
AACSB:F InformationFtechnology
LO:F 1-
1:FHowFareFinformationFsystemsFtransformingFbusiness,FandFwhyFareFtheyFsoFessentialFforFrunning
andFmanagingFaFbusinessFtoday?
F
5) TheFMandarinFOriental'sFuseFofFcomputerFsystemsFtoFkeepFtrackFofFguests'FpreferencesFisFanF
exampleFofFwhichFofFtheFfollowing?
A) ImprovedFflexibility
B) ImprovedFdecisionFmaking
TestFBank PageF4