WGU D459|D372 Task 3|Latest Update with complete solution Guide

WGU D459|D372 Task 3|Latest Update with complete solution
Guide


Task 3 Case Study 1
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WGU's Four-Step Tool (based on "Six Steps to Thinking Systemically" by Michael Goodman and Richard Karash)
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STEP 1: Complete an Iceberg Tool for this case study.
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The Iceberg Tool is a way to see how the structure (that is, the background of the case) ties together the individual
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events and the patterns and trends that emerge from recurring events. Using the Iceberg Tool allows you to see the basic
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facts and interconnections, an important first step.
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Iceberg Tool to Understand Patterns and Structure
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Questions to Ask G G




1. What are the key events in this case study? G G G G G G G G




The events specified in this case study is the CEO of Jaechap Advisors wanting to implement new software, the learning
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curve to using new software effectively, and the behavior of employees towards interruption of the quality of work
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, Galready provided.
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2. What patterns do you notice in the key events of this case study?
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The changes that are going to be made of implementing new software in the company, from what Jamal stated, can
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negatively effect worker productivity by taking time to learn unfamiliar software. Worker productivity being
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negatively affected can also cause a decline of moral in ofÏce with employees not providing the same quality or
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