WGU C234 Exam Study Guide
Questions with Verified Answers
Grade A+ Guarantee
1. "Workforce Planning" g
g ANS The HR function that links workforce strategies with thestrategic goals and obje
g g g g g g g g g g g g
ctives of the organization. Workforce planning is about forecasting staffing needs, hel
g g g g g g g g g g g
ping to ensure that the organization has the right number of employees, with the right
g g g g g g g g g g g g g g g
skills, at the right time.
g g g g
2. Competency
ANS The knowledge, skills, abilities, and behaviors that are essential forsuccessful pe
g g g g g g g g g g g g
rformance.
3. Competency Modeling g
ANS Refers to the process of determining the specific compe-
g g g g g g g g g g
tencies associated with being a successful high performer in a particular occupationo
g g g g g g g g g g g
r industry.
g
4. Culture
ANS A company's culture consists of its standards for behavior and the values shared
g g g g g g g g g g g g g g g
1g/g11
,by its employees.
g g
5. Diversity Training
g
2g/g11
, g ANS A course of instruction aimed at increasing the participants'cultural awareness,
g g g g g g g g g g g
knowledge, and skills. g g
6. Electronic Communications Privacy Act of 1986 (ECPA) g g g g g g
g ANS Federal law that dictates how electronic communication in the workplace is m
g g g g g g g g g g g g
onitored. The ECPA re- g g g
stricts the interception and monitoring of oral, wire, and electronic communications
g g g g g g g g g g
.
7. Job Analysis g
g ANS The process used to study the work done by employees.
g g g g g g g g g g
8. Job Descriptions g
g ANS Identify the essential functions of a job and provide infor-
g g g g g g g g g g
mation concerning a job's duties and responsibilities. They should explain what em
g g g g g g g g g g g
ployees do, how they do it, and the conditions under which they do it.
g g g g g g g g g g g g g
9. Job Specification g
g ANS Identifies the minimum acceptable qualifications required foran employee to pe
g g g g g g g g g g
rform a job adequately.g g g
10. Long-range Business Strategy g g
g ANS A business planning strategy that identifieswhat an organization is about, w
g g g g g g g g g g g
hat it expects to do, and why it exists.
g g g g g g g g
11. Middle-range Business Planning g g
3g/g11
Questions with Verified Answers
Grade A+ Guarantee
1. "Workforce Planning" g
g ANS The HR function that links workforce strategies with thestrategic goals and obje
g g g g g g g g g g g g
ctives of the organization. Workforce planning is about forecasting staffing needs, hel
g g g g g g g g g g g
ping to ensure that the organization has the right number of employees, with the right
g g g g g g g g g g g g g g g
skills, at the right time.
g g g g
2. Competency
ANS The knowledge, skills, abilities, and behaviors that are essential forsuccessful pe
g g g g g g g g g g g g
rformance.
3. Competency Modeling g
ANS Refers to the process of determining the specific compe-
g g g g g g g g g g
tencies associated with being a successful high performer in a particular occupationo
g g g g g g g g g g g
r industry.
g
4. Culture
ANS A company's culture consists of its standards for behavior and the values shared
g g g g g g g g g g g g g g g
1g/g11
,by its employees.
g g
5. Diversity Training
g
2g/g11
, g ANS A course of instruction aimed at increasing the participants'cultural awareness,
g g g g g g g g g g g
knowledge, and skills. g g
6. Electronic Communications Privacy Act of 1986 (ECPA) g g g g g g
g ANS Federal law that dictates how electronic communication in the workplace is m
g g g g g g g g g g g g
onitored. The ECPA re- g g g
stricts the interception and monitoring of oral, wire, and electronic communications
g g g g g g g g g g
.
7. Job Analysis g
g ANS The process used to study the work done by employees.
g g g g g g g g g g
8. Job Descriptions g
g ANS Identify the essential functions of a job and provide infor-
g g g g g g g g g g
mation concerning a job's duties and responsibilities. They should explain what em
g g g g g g g g g g g
ployees do, how they do it, and the conditions under which they do it.
g g g g g g g g g g g g g
9. Job Specification g
g ANS Identifies the minimum acceptable qualifications required foran employee to pe
g g g g g g g g g g
rform a job adequately.g g g
10. Long-range Business Strategy g g
g ANS A business planning strategy that identifieswhat an organization is about, w
g g g g g g g g g g g
hat it expects to do, and why it exists.
g g g g g g g g
11. Middle-range Business Planning g g
3g/g11