JCAHO and Patient Safety Exam Questions
With Correct Answers.
What is quality care? - Answer✔providing for the pt's needs, helping, positive outcomes,
compassion
True or False: There are many sources of errors and not every error results in harm, but the
consequences of some errors are dire. - Answer✔TRUE
Sources of Errors - Answer✔not knowing or recognizing a pt's allergies
not documenting on time (double of meds)
name alert (2 Mrs. Jones on the same floor, 2 patients with first name John)
Who is the Joint Commission? - Answer✔independent, not-for-profit organization a private
entity
accredits and certifies more than 18,000 U.S. health care organizations and programs
recognized nationwide as a symbol of quality
How often are hospitals surveyed by the Joint Commission? - Answer✔every 3yrs
If a hospital loses their accreditation, what else can be lost? - Answer✔funding
Mission of the Joint Commission - Answer✔To continuously improve health care for the public,
in collaboration with other stakeholders, by evaluating health care organizations and inspiring
them to excel in providing safe and effective care of the highest quality and value
What is a sentinel event? - Answer✔an unexpected occurrence involving death or serious
physical or psychological injury, or the risk thereof. Serious injury specifically includes loss of
limb or function. The phrase "or risk thereof" includes any process variation for which a
recurrence would carry a significant chance of a serious adverse outcome
Why are such events such as those involving death or serious physical or psychological injury
called "sentinel"? - Answer✔because they signal the need for immediate investigation and
response
1|Page