RPTM 330 Final Exam Questions with Verified
100% Correct Answers
How to make EB work - ✔✔Introduce it early on
pay it forward
model good EB
full value contract
teaching moments
Johari's window - ✔✔
What is Johari's window good for - ✔✔Tool for figuring out new people and
understanding them
3 Foundations of effective communication - ✔✔Empathy - Ability to walk a mile in
someone else's shoes
Acceptance - listening with an open mind
Authenticity - Just be yourself, be real
How to effectively communicate - ✔✔be a good listener
speak clearly
be aware of body language
MIRROR!
Decison Making methods - ✔✔Leader decision
, consensus decision
voting decision
arbitration
chance decision
compromise decision
expert decision
Micro decisions - ✔✔limited consequences
predictable outcomes
frequent + quick
doesn't significantly alter group experiece
can be overturned to a certain extenet
Macro decisions - ✔✔centered around leverage points
characterized by uncertainty
Awareness - ✔✔What's going on in the world around you
environmental awareness
group awareness
self awareness
Decison making approaches - ✔✔Natural
-intuition
-what pops into your head
Analytic
100% Correct Answers
How to make EB work - ✔✔Introduce it early on
pay it forward
model good EB
full value contract
teaching moments
Johari's window - ✔✔
What is Johari's window good for - ✔✔Tool for figuring out new people and
understanding them
3 Foundations of effective communication - ✔✔Empathy - Ability to walk a mile in
someone else's shoes
Acceptance - listening with an open mind
Authenticity - Just be yourself, be real
How to effectively communicate - ✔✔be a good listener
speak clearly
be aware of body language
MIRROR!
Decison Making methods - ✔✔Leader decision
, consensus decision
voting decision
arbitration
chance decision
compromise decision
expert decision
Micro decisions - ✔✔limited consequences
predictable outcomes
frequent + quick
doesn't significantly alter group experiece
can be overturned to a certain extenet
Macro decisions - ✔✔centered around leverage points
characterized by uncertainty
Awareness - ✔✔What's going on in the world around you
environmental awareness
group awareness
self awareness
Decison making approaches - ✔✔Natural
-intuition
-what pops into your head
Analytic
