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Customer Inside Tooling OE102 (Cijfer 8,0)!!

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This document has been specially designed for Inholland third-year students who delve into digital marketing, communication and customer insights. It offers a comprehensive and practical guide that matches the courses and modules covered during the course of study. The content covers all the major themes in modern marketing, including: Content marketing: strategy development and practical applications. Search engine optimization (SEO): how to optimize websites for better findability. Search engine ads (SEM): effectively advertise and reach target groups. Social media marketing: how platforms such as TikTok and Instagram can be used for engagement. CRM (Customer Relationship Management): including the use of Salesforce. Website development and user experience (UX/UI): best practices for optimization. Email marketing: strategies for increasing conversions. The document not only offers theory, but also concrete examples, analyses and areas for improvement to help you carry out assignments, studies and projects. Whether you're doing an internship, a research assignment, or writing a report, this guide is a valuable tool. Why this document? Helps you translate marketing insights into practical solutions. In line with Inholland's learning goals and expectations. Perfect as a reference for assignments, theses and exams. For whom? Third-year students at Inholland who take courses in marketing, communication and customer insights. Students who are looking for inspiration for marketing projects and strategic analyses. Anyone who wants to prepare for a career in the dynamic world of digital marketing.

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Uploaded on
January 14, 2025
Number of pages
41
Written in
2023/2024
Type
Essay
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Unknown
Grade
7-8

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CUSTOMER INSIDE
TOOLING
[Ondertitel van document]

,Titel page

Naam:

Studentnummer:

Naam docent: Mark Heeger

Plaats en datum: Rotterdam

Datum: 24-05-2024




1

,FOREWORD

I am pleased to present the report on Customer Inside Tooling. This report is the
culmination of extensive research and analysis within the field of customer
insight in tooling. I am grateful for the opportunity to explore this topic and share
my findings.

I would like to take this moment to extend a special thanks to Marc Heeger. His
inspiring lessons and ongoing support have been invaluable to my learning
process and the completion of this report.

Rotterdam, 24-05-2024




2

, Table of contents
Foreword............................................................................................................................. 2
H1. Digital Marketing and Content marketing strategy (module 1).....................................5
Exercise 1....................................................................................................................... 5
Exercise 2....................................................................................................................... 7
Exercise 3....................................................................................................................... 8
Exercise 4....................................................................................................................... 9
Exercise 5....................................................................................................................... 9
SEO (module 2)................................................................................................................. 11
Exercise 1..................................................................................................................... 11
Exercise 2..................................................................................................................... 11
Exercise 3..................................................................................................................... 13
Exercise 4..................................................................................................................... 14
H3. SEM (module 3).......................................................................................................... 15
Exercise 1..................................................................................................................... 15
Exercise 2..................................................................................................................... 16
Exercise 3..................................................................................................................... 17
Exercise 4..................................................................................................................... 17
H4. Social media marketing (module 4)............................................................................18
Exercise 1..................................................................................................................... 18
Exercise 2..................................................................................................................... 20
Exercise 3..................................................................................................................... 21
Exercise 4..................................................................................................................... 22
Exercise 5..................................................................................................................... 22
H5. Website Development and Optimizing (module 5).....................................................23
Exercise 1..................................................................................................................... 24
Exercise 2..................................................................................................................... 26
Exercise 3..................................................................................................................... 27
Exercise 4..................................................................................................................... 27
H6. CRM (Module 6).......................................................................................................... 28
Exercise 1..................................................................................................................... 29
exercise 2..................................................................................................................... 31
exercise 3..................................................................................................................... 31
H7. E -mail marketing (Module 7).....................................................................................32
exercise 1..................................................................................................................... 32
exercise 2..................................................................................................................... 33
Exercise 3 and 4............................................................................................................ 34


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