100% Pass Rate
The training and development function of an HR department includes _____. -
✔✔Orientation
Among the functions performed by an HR department, vacation, retirement plans, and
profit sharing are categorized under the _____ function. - ✔✔Compensation Benefits
Which of the following is true about the product line administrative services and
transactions? - ✔✔It deals with functions like compensation, hiring, and staffing.
The practice of companies having other companies provide services is known as: -
✔✔Outsourcing
Which of the following is true of workforce analytics? - ✔✔It can show that HR
practices influence an organization's profits.
Which of the following HR competencies focuses on the ability to manage interactions
with and between others with the specific goal of providing service and organizational
success? - ✔✔Relationship Management
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, When an HR professional is evaluated on how well he understands organizational
metrics and their relationship to business success, he is being evaluated on his
competency in _____. - ✔✔Business Acumen
Organizations that pursue a _____ strategy pursue the "triple bottom line" of economic,
social, and environmental benefits. - ✔✔Sustainable
When a corporate organization competes through globalization, as opposed to
technology, it is likely to put most of its efforts on _____. - ✔✔Expanding into foreign
markets
Tacit knowledge is an example of _____ capital. - ✔✔Human
Distribution channels are an example of _____ capital. - ✔✔Customer
Jake, the CEO of a company, appraises his managers based on how well they empower
their employees. Which of the following managers is Jake likely to rate the highest in
this regard? - ✔✔Zara, who assigns responsibility to her subordinates and intervenes
only when there is a need
A company whose employees have high engagement is likely to have _____ when
compared to a company with low employee engagement. - ✔✔Lower Turnover
Which of the following is true of a balanced scorecard? - ✔✔It depicts a company from
the perspective of internal and external customers.
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