Chapter 10 HRM Exam Questions and
Answers 100% Pass
Which one of the following terms refers to educating, instructing, and training
subordinates, usually related to daily tasks? - ✔✔coaching
What is defined as the occupational positions a person holds over the years? - ✔✔a
career
John feels that he owes his organization hard work and loyalty while the company owes
him fair treatment and satisfactory work conditions. This is an example of -
✔✔psychological contract
The process of advising, counseling, and guiding employees is known as -
✔✔mentoring
________ focuses on helping an employee make long-term career plans, while ________
addresses an employee's short-term job skills. - ✔✔Mentoring; coaching
Which one of the following is NOT supported by research as to what supervisors can do
to be better mentors? - ✔✔focus on controlling the mentor
Emily Charlene, All Rights Reserved © 2025 1
,Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.
After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a
leader in the sports and fitness retail industry. Many career opportunities are available
in Dick's in areas as diverse as IT, product development, merchandising, and store
management. Top management at Dick's realizes the importance of hiring and retaining
quality employees. As a result, the firm has decided to implement policies, practices,
and programs that support employees' career needs.
Which one of the following, if true, would best support the argument that Dick's should
assign a coach to each new employee? - ✔✔The turnover rate of newly hired hourly
employees at Dick's Sporting Goods is higher than the industry average.
Which one of the following is the main difference between coaching and mentoring? -
✔✔Coaching focuses on teaching daily tasks.
________ is a process for enabling employees to better understand and develop their
career skills and interests and to use these skills and interests most effectively within the
company and afterwards. - ✔✔Career management
Which one of the following terms refers to the lifelong series of activities that contribute
to a person's career exploration, establishment, success, and fulfillment? - ✔✔career
development
Emily Charlene, All Rights Reserved © 2025 2
, Which one of the following is a specific example of a career development activity? -
✔✔training workshop
Which one of the following best describes career planning? - ✔✔a deliberate process
through which someone becomes aware of personal skills, interests, knowledge, and
motivations and establishes action plans to attain specific career goals
Jackie is working with a coach to identify her personal skills and interests. Afterwards,
she will investigate opportunities that fit her skills and interests and set specific career
goals. In which one of the following activities is Jackie most likely participating? -
✔✔career planning
Employers benefit from offering career development programs to employees in all of
the following ways EXCEPT ________. - ✔✔facilitating performance analysis
Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.
After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a
leader in the sports and fitness retail industry. Many career opportunities are available
in Dick's in areas as diverse as IT, product development, merchandising, and store
management. Top management at Dick's realizes the importance of hiring and retaining
quality employees. As a result, the firm has decided to implement policies, practices,
and programs that support employees' career needs.
Emily Charlene, All Rights Reserved © 2025 3
Answers 100% Pass
Which one of the following terms refers to educating, instructing, and training
subordinates, usually related to daily tasks? - ✔✔coaching
What is defined as the occupational positions a person holds over the years? - ✔✔a
career
John feels that he owes his organization hard work and loyalty while the company owes
him fair treatment and satisfactory work conditions. This is an example of -
✔✔psychological contract
The process of advising, counseling, and guiding employees is known as -
✔✔mentoring
________ focuses on helping an employee make long-term career plans, while ________
addresses an employee's short-term job skills. - ✔✔Mentoring; coaching
Which one of the following is NOT supported by research as to what supervisors can do
to be better mentors? - ✔✔focus on controlling the mentor
Emily Charlene, All Rights Reserved © 2025 1
,Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.
After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a
leader in the sports and fitness retail industry. Many career opportunities are available
in Dick's in areas as diverse as IT, product development, merchandising, and store
management. Top management at Dick's realizes the importance of hiring and retaining
quality employees. As a result, the firm has decided to implement policies, practices,
and programs that support employees' career needs.
Which one of the following, if true, would best support the argument that Dick's should
assign a coach to each new employee? - ✔✔The turnover rate of newly hired hourly
employees at Dick's Sporting Goods is higher than the industry average.
Which one of the following is the main difference between coaching and mentoring? -
✔✔Coaching focuses on teaching daily tasks.
________ is a process for enabling employees to better understand and develop their
career skills and interests and to use these skills and interests most effectively within the
company and afterwards. - ✔✔Career management
Which one of the following terms refers to the lifelong series of activities that contribute
to a person's career exploration, establishment, success, and fulfillment? - ✔✔career
development
Emily Charlene, All Rights Reserved © 2025 2
, Which one of the following is a specific example of a career development activity? -
✔✔training workshop
Which one of the following best describes career planning? - ✔✔a deliberate process
through which someone becomes aware of personal skills, interests, knowledge, and
motivations and establishes action plans to attain specific career goals
Jackie is working with a coach to identify her personal skills and interests. Afterwards,
she will investigate opportunities that fit her skills and interests and set specific career
goals. In which one of the following activities is Jackie most likely participating? -
✔✔career planning
Employers benefit from offering career development programs to employees in all of
the following ways EXCEPT ________. - ✔✔facilitating performance analysis
Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.
After beginning as a small bait and tackle shop in 1948, Dick's has grown to become a
leader in the sports and fitness retail industry. Many career opportunities are available
in Dick's in areas as diverse as IT, product development, merchandising, and store
management. Top management at Dick's realizes the importance of hiring and retaining
quality employees. As a result, the firm has decided to implement policies, practices,
and programs that support employees' career needs.
Emily Charlene, All Rights Reserved © 2025 3
