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What are the big 5 personality traits? - ✔✔openness, conscientiousness, extraversion,
agreeableness, neuroticism (OCEAN)
Define openness (OCEAN) + 1 example - ✔✔Tendency to be original, have broad
interests, be daring and take risks. Appreciate art, emotion, adventure unusual ideas,
curiosity.
Managers high in this trait are likely to take risks and be innovative with planning and
decision making
Ex:
Taking a risk and trying new software f
Define Concienciousness (OCEAN) + 1 example - ✔✔Efficient and organized.
Managers high in this trait are organized and self disciplined.
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,Managers low: lack direction and self discipline.
Correlated to job performance
Ex: manager organizing items in stock vs low in stock to order on Monday
Define Extraversion (OCEAN) and contrast to Introversion + 1 example -
✔✔Extraversion: outgoing and energetic. Tendency to experience positive emotions and
moods and feel good about oneself and rest of world.
Extroverts are social, outgoing. Affectionate, and friendly
Ex: outgoing manager connecting with regular customers
Introversion. Solitary and reserved
Introverts. Less inclined towards social interaction and less positive outlook.
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, Ex: introverted employee who finds joy in working in the back at the IT Department
Define Agreeableness vs. Antagonism (OCEAN) + 1 example - ✔✔Agreeableness:
Friendly and Compassionate. Tendency to get along with others well. Managers high in
this are likable affectionate and care about others
Ex: Manager who brings donuts in on Saturday mornings for staff
Antagonism: distrustful, unsympathetic, uncooperative, and antagonistic
Ex: Manager who does not help staff when restaurant is packed and understaffed
Define Neuroticism (OCEAN) vs. Emotional Stablity+ 1 example - ✔✔Neuroticism:
Nervous/ Sensitive. Tendency to experience unpleasant emotions easily ( anger,
depression, anxiety, or vulnerability) and be critical of oneself or others
Ex: Yells at an employee during a high stress situation
Emotional Stability: keeps emotions in check and is secure and confident
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