Test Bank for Business ethics ethical decision making and cases 10th edition by O C Ferrell and Fraedrich Chapters 1-20 Covered

, Test Bank
Business ethics ethical decision making and cases
10th edition by O C Ferrell and Fraedrich
Chapters 1-20 Covered



TABLE OFCONTENT V V




Part I: AN OVERVIEW OF BUSINESS ETHICS.
V V V V V V




1. The Importance of Business Ethics.
V V V V V




2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.
V V V V V V V V




Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
V V V V V V V V V




3. Emerging Business Ethics Issues.
V V V V




4. The Institutionalization of Business Ethics. Part III: THE DECISION-MAKING PROCESS.
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5. Ethical Decision Making.
V V V




6. Individual Factors: Moral Philosophies and Values.
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7. Organizational Factors: The Role of Ethical Culture and Relationships.
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Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
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8. Developing an Effective Ethics Program.
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9. Managing and Controlling Ethics Programs.
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10. Globalization of Ethical Decision-Making.
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11. Ethical Leadership.
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12. Sustainability: Ethical and Social Responsibility Dimensions.
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Part V: CASES. CASE
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,1. Monsanto Attempts to Balance Stakeholder Interests. CASE
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2. Starbucks' Mission: Social Responsibility and Brand Strength. CASE
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3. Walmart Manages Ethical and Compliance Challenges. CASE
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4. Sustainability Challenges in the Gas and Oil Industry. CASE
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5. New Belgium Brewing: Ethical and Environmental Responsibility. CASE
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6. National Collegiate Athletic Association Ethics and Compliance Program. CASE
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7. Google: The Quest to Balance Privacy with Profits. CASE
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8. Zappos: Delivering Customer Satisfaction. CASE
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9. Enron: Questionable Accounting Leads to Collapse. CASE
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10. Home Depot Implements Stakeholder Orientation. CASE
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11. Frauds of the Century. CASE
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12. Insider Trading at the Galleon Group. CASE
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13. Whole Foods Strives to Be an Ethical Corporate Citizen. CASE
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14. Apple Inc.'s Ethical Successes and Challenges. CASE
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15. PepsiCo's Journey Toward an Ethical and Socially Responsible Culture. CASE
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16. Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity. CASE
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17. Better Business Bureau: Protecting Consumers and Dealing withOrganizational Ethics Challenges. C
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ASE

18. Managing the Risks of Global Bribery in Business. CASE
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19. Mattel Responds to Ethical Challenges. CASE
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20. Best Buy Fights Against Electronic Waste.
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, Part I: AN OVERVIEW OF BUSINESS ETHICS.
V V V V V V




1. The Importance of Business Ethics
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1. Principlesare V




a. lawsandregulations thatguide behavior intheworld ofbusiness.
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b. mores, values, andcustoms thatguidebehavior ingeneral.
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c. specific andpervasive boundaries forbehavior thatareuniversal and absolute.
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d. theobligationsbusinessesassumetomaximizetheirpositiveimpactandminimizetheirnegativeimpacton stak
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eholders.
e. the mores, values, and customs thatparents teach their children.
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ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 5 V




LEARNING OBJECTIVES: LO:1-1-Exploreconceptualizations ofbusinessethicsfromanorganizational perspective.
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NATIONAL STANDARDS: United States -BUSPROG: Ethics V V V V V V V




STATE STANDARDS: V UnitedStates-NONE-DISC:EthicalResponsibilities -EthicalResponsibilities
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KEYWORDS: Blooms: Comprehension V




2. Socialresponsibilityis V V




a. anorganization's obligation tomaximize itspositive effects andminimize itsnegative effects onstakeholders.
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b. principles andstandards thatguidebehavior intheworldofbusiness.
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c. abusiness's responsibility nottopollute theenvironment.
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d. abusiness'sresponsibilitytomanufactureproductsthatfunctionproperly.
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e. charitablecontributions madebyabusiness toenhance itsimage.
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ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 23 V




LEARNING OBJECTIVES: LO:1-4- V V V V




Gain insight into theextent ofethicalmisconduct intheworkplace andthe pressures for unethi V V V V V V V V V V V V V V V V




cal behavior. V




NATIONAL STANDARDS: United States -BUSPROG: Ethics V V V V V V V




STATE STANDARDS: V UnitedStates-NONE-DISC:EthicalResponsibilities -EthicalResponsibilities
V V V V V V V V V V




KEYWORDS: Blooms:Knowledge V