MAN 3240 Test 1 Questions and Answers All Correct

MAN 3240 Test 1 Questions and Answers All Correct Which of the following employees is more likely to turnover? - Answer-Those who have negative work attitudes. The most powerful influence on job performance is general mental ability. - Answer-True. Realistic job previews help prevent breaches of the psychological contract. - Answer-True. Job satisfaction can be fully explained by the work environment. - Answer-False. Workforce satisfaction is related to - Answer-greater customer loyalty. Job security is an example of Maslows' safety needs. - Answer-True. Which of the following is a need-based theory of motivation? - Answer-ERG theory. Negative reinforcement - Answer-increases the desired behavior. Expectancy theory is a need-based theory. - Answer-False. Process-based theories view motivation as a rational process. - Answer-True. In expectancy theory, valence is - Answer-the anticipated satisfaction that will result from an outcome. What job would be best suited for someone with a high need for affiliation? - Answer-teacher. How could a firm best satisfy an employee's safety needs? - Answer-Create a job security clause in the employment contract. Maslows' theory of motivation suggests - Answer-employee needs are ordered. Salary is a motivator in Herzberg's two-factor theory. - Answer-False. The first step of an organizational behavior modification (OB Mod) program is - Answer-identify behavior to be modified. Extinction is increasing the frequency of desirable behaviors. - Answer-False. Maslow's physiological needs may be satisfied by - Answer-food. Which of the following is a hygiene factor in Herzberg's theory of motivation? - Answer-salary. Positive reinforcement - Answer-increases the desired behavior. Scientific management's primary focus is - Answer-efficiency. A management by objectives program includes - Answer-setting individual goals aligned with personal strategy. Employee autonomy - Answer-increases motivation at work. To empower your employees, - Answer-change the company structure so employees have more power on the job. Leniency bias is a common problem in performance appraisals. - Answer-True. Frederick Taylor's work led to a fundamental change in management philosophy. The change - Answer-paved the way for today's automation and standardization. Access to information is a key factor in empowering employees. - Answer-True. Which of the following factors has the most influence on worker motivation? - Answer-job design. The most likely individual to rate an employee is - Answer-the employee's supervisor. The most effective goals are easy ones. - Answer-False. To increase the effectiveness of performance meetings, increase employee participation. - Answer-True. Research in Western countries suggests that empowerment is an effective tool to motivate employees. - Answer-True. Skill variety refers to - Answer-the extent to which the job requires a person to utilize multiple high level skills. A piece rate system refers to - Answer-a program where employees are paid on the basis of individual output produced. Which of the following is a core job characteristic in Hackman and Oldham's job characteristics model? - Answer-feedback. The Townshend Tea Company attributes its quality product to - Answer-having a trusted partner from whom to source their tea. Emile is seated in a lecture where the instructor is discussing personality. She is most likely in a sociology class. - Answer-False. Which of the following is a key level of analysis investigated in Organizational Behavior - Answer-Individual. Organizational behavior is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work. - Answer-True. Organizational behavior is: - Answer-a systematic approach to understanding human behavior. A company operating as a B Corp is for-profit, but has chosen to - Answer-meet rigorous standards of social and environmental performance, accountability, and transparency. Which of the following is likely to help produce an effective organization? - Answer-A firm that employs selective hiring practices. Those firms that are categorized as successful tend to pay employees well, train employees, and reduce status differences. - Answer-True.