Intro to Business Procedures {FBLA}
Exam Questions with Solutions
What is not a common time-waster on the job? - -keeping a time log
- What are common time-waster's on the job? - -unnecessary telephone
conversations,
disorganization, and ineffective communication
- A computer program that allows electronic tracking and control of records
is called _______. - -records management software
- What step would not help a person learn to listen actively? - -assess the
speaker's appearance
- What steps would help a person learn to listen actively? - -identify the
speaker's main ideas, identify the speaker's purpose, and note the speaker's
tone as well as his/her body language
- This level of management sets foals for specific areas of the business and
decides what the employees in each area must do to meet those goals. - -
middle management
- This level of management ensures that manufacturing processes run
reliably and efficiently. - -production management
- This level of management is generally a team of individuals at the highest
level of management of an organization who have the day-to-day tasks of
managing that organization. - -senior management
- What statement represents a good way to achieve your career goals? - -
Educate yourself, get experience in a field you think you would like, and
consider an internship.
- If you need to send a business document though the United States Postal
Service and you need to get the document to the receiver in one day, what
mail service would you use? - -Express Mail
- A schedule that shows how long particular types of records should be
stored in a company is called a ________. - -retention schedule
- A schedule that provides mandatory instructions for the disposition of the
records (including the transfer of permanent records and disposal of
,temporary records) when they are no longer needed by the agency is called
a _________. - -records schedule
- A schedule that has list of predetermined maintenance actions carried out
at regular time intervals that are aimed at the prevention of breakdowns is
called a _________. - -maintenance schedule
- Currently, it is legal for your employer to _________. - -read your e-mail
- Currently, it is illegal for your employer to ___________. - -post publicly all
their data concerning you, get around discrimination on issues regarding
computer privacy and confiscate your personal mail
- Companies need to be sure that receipts and payments shown in their
records are reflected also in the bank's record. You may have the task of
comparing these records to prepare a _________. - -bank reconcilation
- A _____________ is a financial statement that summarizes a company's
assets, liabilities and shareholders' equity at a specific point in time. - -
balance sheet
- A __________ is a statement of electronic funds that are deposited directly
into your bank account rather than through a paper check. - -direct deposit
recod
- A _________________ is the process of matching the balances in an entity's
(person's) accounting records for a cash account to the corresponding
information on a bank statement. - -bank reconcilation
- A _____________ is a formal record of the financial activities and position of a
business, person, or other entity. - -financial statement
- A(n) _____________ is a meeting of people in different locations connected
by a telecommunications system. - -teleconference
- An office is a place where the affairs of business a professional personal, or
an organization are carried out. (T/F) - -True
- A business owned by one individual is known as a __________. - -single
propreitorship
- Assigning temporary office workspace to workers as needed is called
telecommuting. (T/F) - -False
- __________ is to work from home, making use of the Internet, email, and the
telephone. - -telecommuting
, - To the year 2008, administrative support services jobs are expected to
increase at a high rate than total jobs. (T/F) - -False
- Cookies are icons, such as a smiley face, that users sometime place in e-
mail messages. (T/F) - -False
- A __________ is a small piece of data sent from a website and stored on the
user's computer by the user's web browser while the user is browsing. - -
(HTTP) cookie
- Your vocabulary is groups of words you know and understand how to use.
(T/F) - -True
- The audience for your writing should have little influence on how formal
your writing style will be. (T/F) - -False
- To prepare good news or neutral messages, use a direct approach. (T/F) - -
True
- E-mail addresses begin with a domain name that is followed by the @
symbol and a unique user id. (T/F) - -False
- E-mail addresses begin with a unique user id that is followed by the @
symbol and a domain name. (T/F) - -True
- Kerning is the number of dots per inch the printer creates when printing a
document. (T/F) - -False
- ___________ is to adjust the spacing between (letters or characters) in a
piece of text to be printed. - -Kerning
- ______ is the number of dots per inch the printer creates when printing a
document. - -DPI
- Paying attention to the speaker is a critical part of listening. (T/F) - -True
- A visual aid stimulates the listener and keeps the listener's attention. (T/F)
- -True
- A(n) ____________ is the use of a computer and a telecommunications
network to transfer funds from one party to another. - -electronic funds
transfer
- A bank statement is a report that is used to compare bank account records
to the company's accounts receivable records. (T/F) - -False
Exam Questions with Solutions
What is not a common time-waster on the job? - -keeping a time log
- What are common time-waster's on the job? - -unnecessary telephone
conversations,
disorganization, and ineffective communication
- A computer program that allows electronic tracking and control of records
is called _______. - -records management software
- What step would not help a person learn to listen actively? - -assess the
speaker's appearance
- What steps would help a person learn to listen actively? - -identify the
speaker's main ideas, identify the speaker's purpose, and note the speaker's
tone as well as his/her body language
- This level of management sets foals for specific areas of the business and
decides what the employees in each area must do to meet those goals. - -
middle management
- This level of management ensures that manufacturing processes run
reliably and efficiently. - -production management
- This level of management is generally a team of individuals at the highest
level of management of an organization who have the day-to-day tasks of
managing that organization. - -senior management
- What statement represents a good way to achieve your career goals? - -
Educate yourself, get experience in a field you think you would like, and
consider an internship.
- If you need to send a business document though the United States Postal
Service and you need to get the document to the receiver in one day, what
mail service would you use? - -Express Mail
- A schedule that shows how long particular types of records should be
stored in a company is called a ________. - -retention schedule
- A schedule that provides mandatory instructions for the disposition of the
records (including the transfer of permanent records and disposal of
,temporary records) when they are no longer needed by the agency is called
a _________. - -records schedule
- A schedule that has list of predetermined maintenance actions carried out
at regular time intervals that are aimed at the prevention of breakdowns is
called a _________. - -maintenance schedule
- Currently, it is legal for your employer to _________. - -read your e-mail
- Currently, it is illegal for your employer to ___________. - -post publicly all
their data concerning you, get around discrimination on issues regarding
computer privacy and confiscate your personal mail
- Companies need to be sure that receipts and payments shown in their
records are reflected also in the bank's record. You may have the task of
comparing these records to prepare a _________. - -bank reconcilation
- A _____________ is a financial statement that summarizes a company's
assets, liabilities and shareholders' equity at a specific point in time. - -
balance sheet
- A __________ is a statement of electronic funds that are deposited directly
into your bank account rather than through a paper check. - -direct deposit
recod
- A _________________ is the process of matching the balances in an entity's
(person's) accounting records for a cash account to the corresponding
information on a bank statement. - -bank reconcilation
- A _____________ is a formal record of the financial activities and position of a
business, person, or other entity. - -financial statement
- A(n) _____________ is a meeting of people in different locations connected
by a telecommunications system. - -teleconference
- An office is a place where the affairs of business a professional personal, or
an organization are carried out. (T/F) - -True
- A business owned by one individual is known as a __________. - -single
propreitorship
- Assigning temporary office workspace to workers as needed is called
telecommuting. (T/F) - -False
- __________ is to work from home, making use of the Internet, email, and the
telephone. - -telecommuting
, - To the year 2008, administrative support services jobs are expected to
increase at a high rate than total jobs. (T/F) - -False
- Cookies are icons, such as a smiley face, that users sometime place in e-
mail messages. (T/F) - -False
- A __________ is a small piece of data sent from a website and stored on the
user's computer by the user's web browser while the user is browsing. - -
(HTTP) cookie
- Your vocabulary is groups of words you know and understand how to use.
(T/F) - -True
- The audience for your writing should have little influence on how formal
your writing style will be. (T/F) - -False
- To prepare good news or neutral messages, use a direct approach. (T/F) - -
True
- E-mail addresses begin with a domain name that is followed by the @
symbol and a unique user id. (T/F) - -False
- E-mail addresses begin with a unique user id that is followed by the @
symbol and a domain name. (T/F) - -True
- Kerning is the number of dots per inch the printer creates when printing a
document. (T/F) - -False
- ___________ is to adjust the spacing between (letters or characters) in a
piece of text to be printed. - -Kerning
- ______ is the number of dots per inch the printer creates when printing a
document. - -DPI
- Paying attention to the speaker is a critical part of listening. (T/F) - -True
- A visual aid stimulates the listener and keeps the listener's attention. (T/F)
- -True
- A(n) ____________ is the use of a computer and a telecommunications
network to transfer funds from one party to another. - -electronic funds
transfer
- A bank statement is a report that is used to compare bank account records
to the company's accounts receivable records. (T/F) - -False
