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Workplace Readiness Test Review
Questions and Answers 100% Pass
creativity and innovation. - ✔✔An employee at an auto repair garage proposes a new, efficient way to
safely dispose of used motor oil. This is an example of:
Developing and/or improving products, services, or processes - ✔✔Which is the best example of
"demonstrating creativity and innovation"?
creativity and innovation. - ✔✔You have researched the history of a product development and are about
to propose providing an additional service to your customers that should create return business and
customer loyalty. This proposal is an example of:
creativity. - ✔✔Eli proposed a plan to expand his business while cutting costs. This is an example of:
creativity. - ✔✔Jasmine created an interactive department calendar, using an app to track attendance.
Essentially she demonstrated:
innovation - ✔✔Shawnee submitted new procedures to her supervisor on how to improve sales and
service, based on a new model she learned about during a professional development conference. These
new procedures represent a(n):
learn to do your job more efficiently. - ✔✔An example of demonstrating creativity and innovation at
work is to:
innovation. - ✔✔The ability to find and allocate available resources to improve a product or service is an
example of:
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 1
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research how competitors have done it. - ✔✔During a staff meeting, a supervisor asks employees to bring
new ideas to the next staff meeting that will improve customer service. The BEST way to come up with
good ideas is to
Find a pattern and disrupt it. - ✔✔Which of the following statements best resembles the creative process?
Clarify the priority of objectives with the project leader. - ✔✔You are working on a time-sensitive project.
Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to
complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step
you should take to ensure all work is completed?
critical thinking. - ✔✔The activity of examining information, events, or relationships and making
disciplined assumptions that are clear, rational, open-minded, and based on evidence is:
Attempt to switch on another device to see if it has power. - ✔✔The first thing Barry does when he opens
the home improvement store each day is to switch on the lighted "Open" sign. Today, the sign does not
come on. How would Barry most efficiently determine if the problem is with the power company or the
sign itself?
Evaluate all factors needed and select the most suitable contractor based on the factors - ✔✔Laurette's
supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the
choices down to four contractors. What is the process for making her decision?
initiative. - ✔✔Paul feels the schedule posted at his place of employment is confusing. He creates a new
form and presents it to his manager, sharing his thoughts on how it could improve the current schedule.
This shows Paul's:
Seizing a leadership opportunity - ✔✔Which of the following best resembles initiative?
follow company policy. - ✔✔Carla believes she is more productive when she listens to music at work, but
her boss does not allow it. She should
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 2
Workplace Readiness Test Review
Questions and Answers 100% Pass
creativity and innovation. - ✔✔An employee at an auto repair garage proposes a new, efficient way to
safely dispose of used motor oil. This is an example of:
Developing and/or improving products, services, or processes - ✔✔Which is the best example of
"demonstrating creativity and innovation"?
creativity and innovation. - ✔✔You have researched the history of a product development and are about
to propose providing an additional service to your customers that should create return business and
customer loyalty. This proposal is an example of:
creativity. - ✔✔Eli proposed a plan to expand his business while cutting costs. This is an example of:
creativity. - ✔✔Jasmine created an interactive department calendar, using an app to track attendance.
Essentially she demonstrated:
innovation - ✔✔Shawnee submitted new procedures to her supervisor on how to improve sales and
service, based on a new model she learned about during a professional development conference. These
new procedures represent a(n):
learn to do your job more efficiently. - ✔✔An example of demonstrating creativity and innovation at
work is to:
innovation. - ✔✔The ability to find and allocate available resources to improve a product or service is an
example of:
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 1
, 2|Page
research how competitors have done it. - ✔✔During a staff meeting, a supervisor asks employees to bring
new ideas to the next staff meeting that will improve customer service. The BEST way to come up with
good ideas is to
Find a pattern and disrupt it. - ✔✔Which of the following statements best resembles the creative process?
Clarify the priority of objectives with the project leader. - ✔✔You are working on a time-sensitive project.
Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to
complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step
you should take to ensure all work is completed?
critical thinking. - ✔✔The activity of examining information, events, or relationships and making
disciplined assumptions that are clear, rational, open-minded, and based on evidence is:
Attempt to switch on another device to see if it has power. - ✔✔The first thing Barry does when he opens
the home improvement store each day is to switch on the lighted "Open" sign. Today, the sign does not
come on. How would Barry most efficiently determine if the problem is with the power company or the
sign itself?
Evaluate all factors needed and select the most suitable contractor based on the factors - ✔✔Laurette's
supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the
choices down to four contractors. What is the process for making her decision?
initiative. - ✔✔Paul feels the schedule posted at his place of employment is confusing. He creates a new
form and presents it to his manager, sharing his thoughts on how it could improve the current schedule.
This shows Paul's:
Seizing a leadership opportunity - ✔✔Which of the following best resembles initiative?
follow company policy. - ✔✔Carla believes she is more productive when she listens to music at work, but
her boss does not allow it. She should
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 2
