1|Page
Workplace Readiness Skills Study
Guide Questions and Answers 100%
Pass
Demonstrate positive work ethic. - ✔✔• maintaining punctual and consistent attendance (e.g.,
accounting for hours worked, arriving on time for work or appointments)
Demonstrate positive work ethic. - ✔✔• taking direction willingly (e.g., using active listening techniques,
approaching the assigned task with motivation)
Demonstrate positive work ethic. - ✔✔• exhibiting motivation to accomplish the task at hand (i.e.,
remaining on task and completing the task efficiently).
Demonstrate integrity. - ✔✔• exhibiting honesty and reliability.
Demonstrate integrity. - ✔✔• identifying and abiding by laws and workplace policies (e.g., using
personal and sick leave only when necessary)
Demonstrate integrity. - ✔✔• respecting the property of the employer and coworkers
Demonstrate integrity. - ✔✔• identifying how one's actions and behavior can have far-reaching effects
(e.g., personal behavior affects others nearby; business decisions can have global implications or impact
the environment)
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Demonstrate teamwork skills. - ✔✔• contributing to the success of the team (e.g., brainstorming
solutions, volunteering, performing in accordance with the assigned role)
Demonstrate teamwork skills. - ✔✔• assisting others (e.g., supporting team members and leaders, taking
initiative)
Demonstrate teamwork skills. - ✔✔• requesting help when needed (e.g., asking questions after
consulting manuals on policies and procedures, knowing when to seek help from coworkers and
supervisors).
Demonstrate self-representation skills. - ✔✔• dressing appropriately (i.e., adhering to professional rather
than personal standards, following dress code)
Demonstrate self-representation skills. - ✔✔• maintaining personal hygiene
Demonstrate self-representation skills. - ✔✔• using language and manners suitable for the workplace
(i.e., adhering to respectful, polite, and professional practices).
Demonstrate diversity awareness. - ✔✔• working in a respectful and friendly manner with all customers
and coworkers (i.e., treating all with the same degree of professional respect), regardless of national
origin, race, appearance, religion, gender, disability, or age
Demonstrate diversity awareness. - ✔✔• respecting cultural differences encountered in the workplace.
Demonstrate conflict-resolution skills. - ✔✔• negotiating diplomatic solutions to interpersonal conflicts in
the workplace (e.g., personality issues, cultural difference issues, disagreements over how to handle work
projects, performance issues).
X
Emily Charlene
Author
©All Rights Reserved, 2025
Workplace Readiness Skills Study
Guide Questions and Answers 100%
Pass
Demonstrate positive work ethic. - ✔✔• maintaining punctual and consistent attendance (e.g.,
accounting for hours worked, arriving on time for work or appointments)
Demonstrate positive work ethic. - ✔✔• taking direction willingly (e.g., using active listening techniques,
approaching the assigned task with motivation)
Demonstrate positive work ethic. - ✔✔• exhibiting motivation to accomplish the task at hand (i.e.,
remaining on task and completing the task efficiently).
Demonstrate integrity. - ✔✔• exhibiting honesty and reliability.
Demonstrate integrity. - ✔✔• identifying and abiding by laws and workplace policies (e.g., using
personal and sick leave only when necessary)
Demonstrate integrity. - ✔✔• respecting the property of the employer and coworkers
Demonstrate integrity. - ✔✔• identifying how one's actions and behavior can have far-reaching effects
(e.g., personal behavior affects others nearby; business decisions can have global implications or impact
the environment)
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Demonstrate teamwork skills. - ✔✔• contributing to the success of the team (e.g., brainstorming
solutions, volunteering, performing in accordance with the assigned role)
Demonstrate teamwork skills. - ✔✔• assisting others (e.g., supporting team members and leaders, taking
initiative)
Demonstrate teamwork skills. - ✔✔• requesting help when needed (e.g., asking questions after
consulting manuals on policies and procedures, knowing when to seek help from coworkers and
supervisors).
Demonstrate self-representation skills. - ✔✔• dressing appropriately (i.e., adhering to professional rather
than personal standards, following dress code)
Demonstrate self-representation skills. - ✔✔• maintaining personal hygiene
Demonstrate self-representation skills. - ✔✔• using language and manners suitable for the workplace
(i.e., adhering to respectful, polite, and professional practices).
Demonstrate diversity awareness. - ✔✔• working in a respectful and friendly manner with all customers
and coworkers (i.e., treating all with the same degree of professional respect), regardless of national
origin, race, appearance, religion, gender, disability, or age
Demonstrate diversity awareness. - ✔✔• respecting cultural differences encountered in the workplace.
Demonstrate conflict-resolution skills. - ✔✔• negotiating diplomatic solutions to interpersonal conflicts in
the workplace (e.g., personality issues, cultural difference issues, disagreements over how to handle work
projects, performance issues).
X
Emily Charlene
Author
©All Rights Reserved, 2025
