1|Page
Workplace Readiness Skills for the
Commonwealth Exam Questions
and Answers 100% Pass
Positive work ethic - ✔✔Comes to work everyday on time, is willing to take direction, and is motivated to
accomplish the task
Integrity - ✔✔Abides by workplace policies and laws and demonstrates honesty and reliability
Teamwork - ✔✔Contributes to the successes of the team, assists others, and requests help when needed
Self-Representation - ✔✔Dress appropiately and uses language and manners suitable for the workplace
Diversity Awareness - ✔✔Works well with all customers and coworkers
Conflict resolution - ✔✔Neogotiates diplomatic solutions to interpersonal and workplace issues
Creativity and Resourcefulness - ✔✔Contributes new ideas and works with initiative
Speaking and Listening - ✔✔Follows directions and communicates effectively with customers and fellow
employees
Reading and Writing - ✔✔Reads and interprets workplace documents and writes clearly
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Critical thinking and problem solving - ✔✔Analyzes and resolves problems that arise in completing
assigned tasks
Health and Safety - ✔✔Follows safety guidelines and manages personal health
Organizations, Systems, and Climates - ✔✔Identifies "big picture" issues and his or her role in fulfilling
the mission of the workplace
Lifelong learning - ✔✔Continually acquires new industry-related information and improves professional
skills
Job acquisition and advancement - ✔✔Prepares to seeks to apply for a job and to seek promotion
Time, task, and resource management - ✔✔organizes and implements a productive plan of work
Mathemathics - ✔✔uses mathematical reasoning to accomplish tasks
Customer Service - ✔✔Identifies and addresses the need of all customers, providing helpful, courteous,
and knowledgeable service
Job-specific technology - ✔✔selects and safely uses technological resources to accomplish and work
responsibilities in a productive ,anner
Information Technology - ✔✔uses computers, file management techniques, and software/programs
effectively
Internet use and technology - ✔✔uses the Internet appropriately for work
Telecommunications - ✔✔Selects and uses appropriate devices, services, and applications
X
Emily Charlene
Author
©All Rights Reserved, 2025
Workplace Readiness Skills for the
Commonwealth Exam Questions
and Answers 100% Pass
Positive work ethic - ✔✔Comes to work everyday on time, is willing to take direction, and is motivated to
accomplish the task
Integrity - ✔✔Abides by workplace policies and laws and demonstrates honesty and reliability
Teamwork - ✔✔Contributes to the successes of the team, assists others, and requests help when needed
Self-Representation - ✔✔Dress appropiately and uses language and manners suitable for the workplace
Diversity Awareness - ✔✔Works well with all customers and coworkers
Conflict resolution - ✔✔Neogotiates diplomatic solutions to interpersonal and workplace issues
Creativity and Resourcefulness - ✔✔Contributes new ideas and works with initiative
Speaking and Listening - ✔✔Follows directions and communicates effectively with customers and fellow
employees
Reading and Writing - ✔✔Reads and interprets workplace documents and writes clearly
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Critical thinking and problem solving - ✔✔Analyzes and resolves problems that arise in completing
assigned tasks
Health and Safety - ✔✔Follows safety guidelines and manages personal health
Organizations, Systems, and Climates - ✔✔Identifies "big picture" issues and his or her role in fulfilling
the mission of the workplace
Lifelong learning - ✔✔Continually acquires new industry-related information and improves professional
skills
Job acquisition and advancement - ✔✔Prepares to seeks to apply for a job and to seek promotion
Time, task, and resource management - ✔✔organizes and implements a productive plan of work
Mathemathics - ✔✔uses mathematical reasoning to accomplish tasks
Customer Service - ✔✔Identifies and addresses the need of all customers, providing helpful, courteous,
and knowledgeable service
Job-specific technology - ✔✔selects and safely uses technological resources to accomplish and work
responsibilities in a productive ,anner
Information Technology - ✔✔uses computers, file management techniques, and software/programs
effectively
Internet use and technology - ✔✔uses the Internet appropriately for work
Telecommunications - ✔✔Selects and uses appropriate devices, services, and applications
X
Emily Charlene
Author
©All Rights Reserved, 2025
