1|Page
WORKPLACE READINESS
SKILLS DEFINITION EXAM
QUESTIONS AND ANSWERS
100% PASS
Demonstrative creativity and innovation - ✔✔Brainstorming and contributing ideas, strategies amd
solutions
Demonstrate critical thinking and problem solving - ✔✔Using logical approach to make decisions and
solve problems
Demonstrates initiative and self-direction - ✔✔Recognizing the importance of proactive, independent
decision making
Demonstrate integrity - ✔✔Doing what is right even when no one is looking
Demonstrate work ethic - ✔✔Demonstrating diligence
Demonstrate conflict resolution skills - ✔✔Demonstration includes negotiating diplomatic solutions to
interpersonal and workplace issues
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Demonstrate listening and speaking skills - ✔✔Articulating ideas in a manner appropriate to the setting
and audience
Demonstrate respect for diversity - ✔✔Showing respect for and valuing individual differences in the
workplace
Demonstrate customer-service skills. - ✔✔Demonstrating how to provide helpful, courteous and
knowledgeable service to address customer and/or coworker needs
Collaborate with team member - ✔✔Respecting the thoughts,opinions and contributions of other team
members
Demonstrate big picture thinking - ✔✔Respecting the thoughts,opinions and contributions of other team
members
Demonstrate career- and life-management skills - ✔✔Managing personal growth and wellness
Demonstrate continuous learning and adaptability - ✔✔Adapting to changing job requirements
Manage time and resources - ✔✔Differentiating between high- and low-priority tasks
Demonstrate information literacy skills - ✔✔Using information effectively to accomplish work-related
tasks
Demonstrate an understanding if information security - ✔✔Following workplace security procedures
Maintain working knowledge of current-information (IT) systems - ✔✔Understanding hardware and
devices, software and applications
X
Emily Charlene
Author
©All Rights Reserved, 2025
WORKPLACE READINESS
SKILLS DEFINITION EXAM
QUESTIONS AND ANSWERS
100% PASS
Demonstrative creativity and innovation - ✔✔Brainstorming and contributing ideas, strategies amd
solutions
Demonstrate critical thinking and problem solving - ✔✔Using logical approach to make decisions and
solve problems
Demonstrates initiative and self-direction - ✔✔Recognizing the importance of proactive, independent
decision making
Demonstrate integrity - ✔✔Doing what is right even when no one is looking
Demonstrate work ethic - ✔✔Demonstrating diligence
Demonstrate conflict resolution skills - ✔✔Demonstration includes negotiating diplomatic solutions to
interpersonal and workplace issues
X
Emily Charlene
Author
©All Rights Reserved, 2025
, 2|Page
Demonstrate listening and speaking skills - ✔✔Articulating ideas in a manner appropriate to the setting
and audience
Demonstrate respect for diversity - ✔✔Showing respect for and valuing individual differences in the
workplace
Demonstrate customer-service skills. - ✔✔Demonstrating how to provide helpful, courteous and
knowledgeable service to address customer and/or coworker needs
Collaborate with team member - ✔✔Respecting the thoughts,opinions and contributions of other team
members
Demonstrate big picture thinking - ✔✔Respecting the thoughts,opinions and contributions of other team
members
Demonstrate career- and life-management skills - ✔✔Managing personal growth and wellness
Demonstrate continuous learning and adaptability - ✔✔Adapting to changing job requirements
Manage time and resources - ✔✔Differentiating between high- and low-priority tasks
Demonstrate information literacy skills - ✔✔Using information effectively to accomplish work-related
tasks
Demonstrate an understanding if information security - ✔✔Following workplace security procedures
Maintain working knowledge of current-information (IT) systems - ✔✔Understanding hardware and
devices, software and applications
X
Emily Charlene
Author
©All Rights Reserved, 2025
