TCI Test Practice Exam with Correct elaborated Answers 100%
1. what are the 2 goals of crisis intervention?: 1. support environmentally and
emotionally to reduce stress and risk
2. teach children better ways to cope with stress
2. 5 phases of the stress model of crisis: 1. pre crisis state - baseline behavior
2. triggering event
3. escalation phase
4. outburst crisis
5. recovery
3. 4 questions we ask ourselves in a crisis situation: 1. what am i feeling right now?
2. what are the childs feelings, needs, or wants?
3. how is the environment affecting the situation?
4. how do i best respond?
4. 4 stages of the conflict crisis: 1. stressful situation/incident
2. young persons feelings
3. young persons behaviors
4. adults response
5. 3 stages to avoid the conflict cycle: 1. using positive self-talk
2. listening and validating feelings
3. managing the environment
6. 3 goals of emotional first aid: 1. provide immediate help and support to reduce emotional
intensity
2. resolve the immediate crisis
1/8
, 3. keep the child in the program/activity
7. 5 goals of a LSI: 1. return the young person to normal functioning
2. clarify events
3. repair and restore relationships
4. teach new coping skills
5. reintegrate young person back into the program
8. 7 steps of a LSI: 1. I - isolate the conversation
2. E - explore the young persons point of view
3. S - summarize their feelings and concerns
4. C - connect their feelings to behavior
5. A - alternate behaviors discussed
6. P - plan developed/practice new behavior
7. E - enter back into routine
9. if a child is exhibiting acute physical behavior and is a safety risk, what 3 criteria must
be met to use a physical internvetion?: 1. agency policies and state regulations approve
restraint
2/8
1. what are the 2 goals of crisis intervention?: 1. support environmentally and
emotionally to reduce stress and risk
2. teach children better ways to cope with stress
2. 5 phases of the stress model of crisis: 1. pre crisis state - baseline behavior
2. triggering event
3. escalation phase
4. outburst crisis
5. recovery
3. 4 questions we ask ourselves in a crisis situation: 1. what am i feeling right now?
2. what are the childs feelings, needs, or wants?
3. how is the environment affecting the situation?
4. how do i best respond?
4. 4 stages of the conflict crisis: 1. stressful situation/incident
2. young persons feelings
3. young persons behaviors
4. adults response
5. 3 stages to avoid the conflict cycle: 1. using positive self-talk
2. listening and validating feelings
3. managing the environment
6. 3 goals of emotional first aid: 1. provide immediate help and support to reduce emotional
intensity
2. resolve the immediate crisis
1/8
, 3. keep the child in the program/activity
7. 5 goals of a LSI: 1. return the young person to normal functioning
2. clarify events
3. repair and restore relationships
4. teach new coping skills
5. reintegrate young person back into the program
8. 7 steps of a LSI: 1. I - isolate the conversation
2. E - explore the young persons point of view
3. S - summarize their feelings and concerns
4. C - connect their feelings to behavior
5. A - alternate behaviors discussed
6. P - plan developed/practice new behavior
7. E - enter back into routine
9. if a child is exhibiting acute physical behavior and is a safety risk, what 3 criteria must
be met to use a physical internvetion?: 1. agency policies and state regulations approve
restraint
2/8
