CTA Quizzes 2025 With Correct Answers
A commitment to ongoing education and training - correct answer is a mark of a professional.
a a a a a a a a a a a a a a a
Taking mental vacations and exercising regularly are ways of - correct answer managing stress
a a a a a a a a a a a a a
Professionalism implies a commitment to the standards of an occupation and the interests of the client. -
a a a a a a a a a a a a a a a a a
correct answer True
a a
Your professional image describes the way you look, not the way you act. - correct answer False
a a a a a a a a a a a a a a a a
A loyal customer asks you to do something unethical. You - correct answer offer an alternative solution.
a a a a a a a a a a a a a a a a
A professional possesses the necessary knowledge and skills for the job as well as - correct answer a
a a a a a a a a a a a a a a a a a a
commitment to ethical behavior a a a
If you can manage your time more effectively, you should be able to reduce stress. - correct answer True
a a a a a a a a a a a a a a a a a a
Disclosing information that is factually inaccurate is ethical if it closes the sale. - correct answer False
a a a a a a a a a a a a a a a a
Ethically speaking, taking the high road means following the path of least resistance. - correct answer False
a a a a a a a a a a a a a a a a
, A professional code of ethics should - correct answer disclose accurate information
a a a a a a a a a a a
Proofreading is required only for itineraries and confirmation letters. - correct answer False
a a a a a a a a a a a a
The ability to speak well is more important than the ability to write well in the travel business. - correct answer
a a a a a a a a a a a a a a a a a a a a a
False
Which grammatical rule applies for writing in the travel business? - correct answer Write in the active voice
a a a a a a a a a a a a a a a a a
Most of the basic principles of effective business writing don't apply to email. - correct answer False
a a a a a a a a a a a a a a a a
Before you write any type of business correspondence, you should determine your desired result. - correct
a a a a a a a a a a a a a a a a
answer True a
An effective email should have many short paragraphs instead of one long one. - correct answer True
a a a a a a a a a a a a a a a a
Which of the following techniques is recommended for effective business writing? - correct answer Visualize
a a a a a a a a a a a a a a a
your reader during the planning stages and while you are writing.
a a a a a a a a a a
Letters and email messages should - correct answer be visually appealing to the reader
a a a a a a a a a a a a a
A business document that presents verifiable facts to assist in decision-making and is sales-oriented best
a a a a a a a a a a a a a a a
describes a - correct answer proposal a a a a a
Writing concisely means - correct answer limiting the amount of excess words and redundancies.
a a a a a a a a a a a a a
Which of the following methods of obtaining customer feedback allows customers to meet and share their
a a a a a a a a a a a a a a a a
concerns in an informal, unscripted way? - correct answer Focus groups
a a a a a a a a a a
A commitment to ongoing education and training - correct answer is a mark of a professional.
a a a a a a a a a a a a a a a
Taking mental vacations and exercising regularly are ways of - correct answer managing stress
a a a a a a a a a a a a a
Professionalism implies a commitment to the standards of an occupation and the interests of the client. -
a a a a a a a a a a a a a a a a a
correct answer True
a a
Your professional image describes the way you look, not the way you act. - correct answer False
a a a a a a a a a a a a a a a a
A loyal customer asks you to do something unethical. You - correct answer offer an alternative solution.
a a a a a a a a a a a a a a a a
A professional possesses the necessary knowledge and skills for the job as well as - correct answer a
a a a a a a a a a a a a a a a a a a
commitment to ethical behavior a a a
If you can manage your time more effectively, you should be able to reduce stress. - correct answer True
a a a a a a a a a a a a a a a a a a
Disclosing information that is factually inaccurate is ethical if it closes the sale. - correct answer False
a a a a a a a a a a a a a a a a
Ethically speaking, taking the high road means following the path of least resistance. - correct answer False
a a a a a a a a a a a a a a a a
, A professional code of ethics should - correct answer disclose accurate information
a a a a a a a a a a a
Proofreading is required only for itineraries and confirmation letters. - correct answer False
a a a a a a a a a a a a
The ability to speak well is more important than the ability to write well in the travel business. - correct answer
a a a a a a a a a a a a a a a a a a a a a
False
Which grammatical rule applies for writing in the travel business? - correct answer Write in the active voice
a a a a a a a a a a a a a a a a a
Most of the basic principles of effective business writing don't apply to email. - correct answer False
a a a a a a a a a a a a a a a a
Before you write any type of business correspondence, you should determine your desired result. - correct
a a a a a a a a a a a a a a a a
answer True a
An effective email should have many short paragraphs instead of one long one. - correct answer True
a a a a a a a a a a a a a a a a
Which of the following techniques is recommended for effective business writing? - correct answer Visualize
a a a a a a a a a a a a a a a
your reader during the planning stages and while you are writing.
a a a a a a a a a a
Letters and email messages should - correct answer be visually appealing to the reader
a a a a a a a a a a a a a
A business document that presents verifiable facts to assist in decision-making and is sales-oriented best
a a a a a a a a a a a a a a a
describes a - correct answer proposal a a a a a
Writing concisely means - correct answer limiting the amount of excess words and redundancies.
a a a a a a a a a a a a a
Which of the following methods of obtaining customer feedback allows customers to meet and share their
a a a a a a a a a a a a a a a a
concerns in an informal, unscripted way? - correct answer Focus groups
a a a a a a a a a a
