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Effective ecommunication ewith eclients, efamilies, eand eprofessional ecolleagues estarts ehere! eWith
e Interpersonal eRelationships: eProfessional eCommunication eSkills efor eNurses, e9th eEdition, eyou‘ll esee ehow
egood ecommunication eskills ecan elead eto eachieving etreatment egoals ein ehealth ecare. eClear eguidelines eshow
ehow eyou ecan eenhance ethe enurse-client erelationship ethrough eproven ecommunication estrategies eas ewell eas
eprinciples edrawn efrom enursing, epsychology, eand erelated etheoretical eframeworks. eAnd eyou‘ll esee ehow eto
eapply etheory eto ereal-life epractice ewith ecase estudies, einteractive eexercises, eand eevidence-based epractice
estudies. eA etwo-time ewinner eof ethe eAJN eBook eof ethe eYear eaward, ethis ebook eis eupdated eto eemphasize
einterdisciplinary ecommunication eand eQSEN ecompetencies. eFrom eexpert enursing eeducators eElizabeth
eArnold eand eKathleen eUnderman eBoggs, ethis ecomprehensive, emarket-leading etext eis eunmatched efor
ehelping enurses edevelop eeffective ecommunication eskills!
Table of contents
e e
PART eI: eConceptual eFoundations eof eInterpersonal eRelationships eand eProfessional eCommunication eSkills
1. Theory-Based ePerspectives eand eContemporary eDynamics
2. Professional eGuides efor eNursing eCommunication
,3. Clinical eJudgment eand eEthical eDecision eMaking
4. Clarity eand eSafety ein eCommunication
PART eII: eEssential eCommunication eSkills
5. Developing eTherapeutic eCommunication eSkills
6. Variation ein eCommunication eStyles
7. Intercultural eCommunication
8. Therapeutic eCommunication ein eGroups
PART eIII: eTherapeutic eInterpersonal eRelationship eSkills
, 9. Self-Concept ein eProfessional eInterpersonal eRelationships
10. Developing eTherapeutic eRelationships
11. Bridges eand eBarriers ein eTherapeutic eRelationships
12. Communicating ewith eFamilies
13. Resolving eConflicts eBetween eNurse eand eClient
PART eIV: eCommunicating eto eFoster eHealth eLiteracy eand eHealth ePromotion eand ePrevention eof eDisease
e Among eDiverse ePopulations
14. Communicating eto eEncourage eHealth eLiteracy eand eHealth ePromotion eand ePrevention eof eDisease
15. Health eTeaching eand eCoaching
16. Empowerment-Oriented eCommunication eStrategies eto eReduce eStress
PART eV: eAccommodating eClients ewith eSpecial eCommunication eNeeds
17. Communicating ewith eClients eExperiencing eCommunication eDeficits
18. Communicating ewith eChildren
19. Communicating ewith eOlder eAdults
20. Communicating ewith eClients ein eCrisis
21. Communicating ewith eClients eand eFamilies eat eEnd eof eLife
PART eVI: eCollaborative eand eProfessional eCommunication
22. Role eRelationships eand eInterpersonal eCommunication
23. Communicating ewith eOther eHealth eProfessionals
24. Communicating efor eContinuity eof eCare
25. Documentation ein ean eElectronic eEra
26. Communication eat ethe ePoint eof eCare: eApplication eof ee-Health eTechnologies