Insurance Adjuster Test-Questions Solved 100%
Correct| Verified Solutions-Newest 2025
What is the purpose of the NAIC? - ✔✔To develop best practice standards within the
insurance industry
John has had a loss at his home from a wind storm that blew a tree onto his home. John
feels the insurance carrier isn't responding to him quickly enough so he can deal with
the crisis on hand. His calls are not being answered and no one is addressing his claim
that he filed. Who would stand up for his interest as a consumer in this instance? -
✔✔The state department of insurance
Tommy just had his garage on his home destroyed by fire. ABC Insurance company was
notified by Tommy immediately of his loss, but they are not returning his calls or
communicating with him in any way. Who would Tommy call to get some action? -
✔✔The State Insurance Commissioner
Cory has filed a loss for water damaged of a malfunctioned ice maker. He filed a loss
with his carrier once the damaged occurred per the instructions of his policy. The carrier
called him on the phone and talked to him briefly stating that they didn't think they
should cover the claim and he should talk to the ice machine manufacturer. They
weren't sending out an adjuster and were closing his file. They told him his floors would
go back to normal after they dried out. What part of Chapter 541-Unfair and Deceptive
Incurance practices would protect him? - ✔✔Refusing to pay a claim without
conducting a reasonable investigation with respect to the claim
Failing to attempt, in good faith, to effectuate a prompt, fair, and equitable settlement
of a claim with respect to which the insurer's liability has become reasonably clear." is
an example of what? - ✔✔Unfair Trade Practices
,What is the purpose of the National Association of Insurance Commissioners? -
✔✔To help develop national standards for insurance
What is the time period that an insurance company has to acknowledge the receipt of a
claim made by an insured? - ✔✔15 Days
Texas insurance code requires the insurance company to do several things within 15
days of receiving a claim. Which of the following is NOT required within 15 days? -
✔✔Pay the settlement amount of the claim
Which of the following is NOT a claim settlement option? - ✔✔Forcing the insured to
sue by offering less than the claim is worth
Which of the following is NOT an Unfair Claim Settlement Practice? - ✔✔Charging the
claimant for postage, printing and reproduction costs
All of the following are Unfair Claim Settlement Practices EXCEPT: - ✔✔Failing to
acknowledge within a reasonable period of time, pertinent communication within 45
working days
The purpose of insurance is to: - ✔✔transfer risk
Risk is best defined as: - ✔✔An uncertainty of loss.
A risk where both profit and loss are possible is known as: - ✔✔Speculative risk
An insured's acceptance of a large deductible is an example of which method of
handling risk? - ✔✔Retention
, Brian has a house by a creek. His house is in a low area that tends to flood easier when
the rains are heavy. His back yard is quite large with a trampoline that the kids enjoy
playing on. Off to the back of his property is an old well that has a sheet of plywood
covering it to keep people from falling in. Of the items listed below, which would be
considered a peril and NOT a hazard? - ✔✔Flood
Which of the following is an example of a direct loss? - ✔✔Loss due to fire damage to
a building
A church has hired a painting contractor to stain and varnish the woodwork in the
building. He leaves the rags and brushes used to apply the painting materials in a small
storage area. This is an example of: - ✔✔A hazard
Peter had a small mail center that he owned. A fire gutted the inside of the building
making it unusable. Peter must now spend the time to go relocate his buiness. He lost 1
month of income from his business because of this. What type of loss would his loss of
income be considered? - ✔✔Indirect Loss
Which of the following is NOT an example of a hazard? - ✔✔Fire that destroys
personal property in a building
What type of adjuster is hired by the insured? - ✔✔Public Adjuster
A public adjuster represents the interest of: - ✔✔The Insured
A public adjuster is always paid: - ✔✔On a fee basis--usually 10%
Correct| Verified Solutions-Newest 2025
What is the purpose of the NAIC? - ✔✔To develop best practice standards within the
insurance industry
John has had a loss at his home from a wind storm that blew a tree onto his home. John
feels the insurance carrier isn't responding to him quickly enough so he can deal with
the crisis on hand. His calls are not being answered and no one is addressing his claim
that he filed. Who would stand up for his interest as a consumer in this instance? -
✔✔The state department of insurance
Tommy just had his garage on his home destroyed by fire. ABC Insurance company was
notified by Tommy immediately of his loss, but they are not returning his calls or
communicating with him in any way. Who would Tommy call to get some action? -
✔✔The State Insurance Commissioner
Cory has filed a loss for water damaged of a malfunctioned ice maker. He filed a loss
with his carrier once the damaged occurred per the instructions of his policy. The carrier
called him on the phone and talked to him briefly stating that they didn't think they
should cover the claim and he should talk to the ice machine manufacturer. They
weren't sending out an adjuster and were closing his file. They told him his floors would
go back to normal after they dried out. What part of Chapter 541-Unfair and Deceptive
Incurance practices would protect him? - ✔✔Refusing to pay a claim without
conducting a reasonable investigation with respect to the claim
Failing to attempt, in good faith, to effectuate a prompt, fair, and equitable settlement
of a claim with respect to which the insurer's liability has become reasonably clear." is
an example of what? - ✔✔Unfair Trade Practices
,What is the purpose of the National Association of Insurance Commissioners? -
✔✔To help develop national standards for insurance
What is the time period that an insurance company has to acknowledge the receipt of a
claim made by an insured? - ✔✔15 Days
Texas insurance code requires the insurance company to do several things within 15
days of receiving a claim. Which of the following is NOT required within 15 days? -
✔✔Pay the settlement amount of the claim
Which of the following is NOT a claim settlement option? - ✔✔Forcing the insured to
sue by offering less than the claim is worth
Which of the following is NOT an Unfair Claim Settlement Practice? - ✔✔Charging the
claimant for postage, printing and reproduction costs
All of the following are Unfair Claim Settlement Practices EXCEPT: - ✔✔Failing to
acknowledge within a reasonable period of time, pertinent communication within 45
working days
The purpose of insurance is to: - ✔✔transfer risk
Risk is best defined as: - ✔✔An uncertainty of loss.
A risk where both profit and loss are possible is known as: - ✔✔Speculative risk
An insured's acceptance of a large deductible is an example of which method of
handling risk? - ✔✔Retention
, Brian has a house by a creek. His house is in a low area that tends to flood easier when
the rains are heavy. His back yard is quite large with a trampoline that the kids enjoy
playing on. Off to the back of his property is an old well that has a sheet of plywood
covering it to keep people from falling in. Of the items listed below, which would be
considered a peril and NOT a hazard? - ✔✔Flood
Which of the following is an example of a direct loss? - ✔✔Loss due to fire damage to
a building
A church has hired a painting contractor to stain and varnish the woodwork in the
building. He leaves the rags and brushes used to apply the painting materials in a small
storage area. This is an example of: - ✔✔A hazard
Peter had a small mail center that he owned. A fire gutted the inside of the building
making it unusable. Peter must now spend the time to go relocate his buiness. He lost 1
month of income from his business because of this. What type of loss would his loss of
income be considered? - ✔✔Indirect Loss
Which of the following is NOT an example of a hazard? - ✔✔Fire that destroys
personal property in a building
What type of adjuster is hired by the insured? - ✔✔Public Adjuster
A public adjuster represents the interest of: - ✔✔The Insured
A public adjuster is always paid: - ✔✔On a fee basis--usually 10%
