Cintas SSR UPDATED Exam Questions
and CORRECT Answers
What does CRF stand for? - CORRECT ANSWER - Customer Request Form
How many times can you Prior Service an account without GM approval - CORRECT
ANSWER - Two Times
When should you start discussing AR with a customer - CORRECT ANSWER - at 30
Days
Which of the following are NOT typical uniform customer buying motives - CORRECT
ANSWER - Casual Fridays
How often must you complete Smith Driver Training refresher training? - CORRECT
ANSWER - Quarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? - CORRECT
ANSWER - Detect Problems Early
What makes up the total inventory of the customer's physical inventory? - CORRECT
ANSWER - Garments in Cintas Possession + Garments in the customers possession
Which of the following are not components that make up Accounts Receivable fund? -
CORRECT ANSWER - 45 Day Past Due
What is the minimum expectation for your Accounts Receivables - CORRECT
ANSWER - 5%
, Who is ultimately responsible for the quality of the appearance and upgrading of the garments? -
CORRECT ANSWER - SSR
What is the maximum you can achieve on your net billings? - CORRECT ANSWER -
100%
If a customer only returned 90 out of 100 shop towels they rented what should you do? -
CORRECT ANSWER - Notify the customer you will bill them for 10 missing shop towels
at their LR rate
Which of the following is NOT a standard delivery frequency? - CORRECT ANSWER -
Every 3rd week
What does G.R.F. stand for? - CORRECT ANSWER - Garment Request Form
What is out of service garments? - CORRECT ANSWER - Garments returned to the
stockroom for cleaning, grading and storage until requested from a customer
What two items should an SSR have with them? - CORRECT ANSWER - Notebook and
Pen
What is a good alternative to measuring a customer? - CORRECT ANSWER - Provide
size samples to try on
What is the Standard term of the Cintas Service Agreement? - CORRECT ANSWER - 60
Months
Which of the following is NOT a standard company emblem type? - CORRECT
ANSWER - Customer Embroidery with Screen Print- the L10X Emblem
and CORRECT Answers
What does CRF stand for? - CORRECT ANSWER - Customer Request Form
How many times can you Prior Service an account without GM approval - CORRECT
ANSWER - Two Times
When should you start discussing AR with a customer - CORRECT ANSWER - at 30
Days
Which of the following are NOT typical uniform customer buying motives - CORRECT
ANSWER - Casual Fridays
How often must you complete Smith Driver Training refresher training? - CORRECT
ANSWER - Quarterly
Which of the following is NOT one of the 5 Keys to Smith Driver's Training? - CORRECT
ANSWER - Detect Problems Early
What makes up the total inventory of the customer's physical inventory? - CORRECT
ANSWER - Garments in Cintas Possession + Garments in the customers possession
Which of the following are not components that make up Accounts Receivable fund? -
CORRECT ANSWER - 45 Day Past Due
What is the minimum expectation for your Accounts Receivables - CORRECT
ANSWER - 5%
, Who is ultimately responsible for the quality of the appearance and upgrading of the garments? -
CORRECT ANSWER - SSR
What is the maximum you can achieve on your net billings? - CORRECT ANSWER -
100%
If a customer only returned 90 out of 100 shop towels they rented what should you do? -
CORRECT ANSWER - Notify the customer you will bill them for 10 missing shop towels
at their LR rate
Which of the following is NOT a standard delivery frequency? - CORRECT ANSWER -
Every 3rd week
What does G.R.F. stand for? - CORRECT ANSWER - Garment Request Form
What is out of service garments? - CORRECT ANSWER - Garments returned to the
stockroom for cleaning, grading and storage until requested from a customer
What two items should an SSR have with them? - CORRECT ANSWER - Notebook and
Pen
What is a good alternative to measuring a customer? - CORRECT ANSWER - Provide
size samples to try on
What is the Standard term of the Cintas Service Agreement? - CORRECT ANSWER - 60
Months
Which of the following is NOT a standard company emblem type? - CORRECT
ANSWER - Customer Embroidery with Screen Print- the L10X Emblem
