CALMHSA PEER SUPPORT
CERTIFICATION PT12 QUESTIONS AND
ANSWERS 100% CORRECT
What are the stages of recovery? - ANSWER-Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER-You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANSWER-Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - ANSWER-Change is a
process, interventions tailored to current stage are most effective.
What is MI? - ANSWER-Motivational Interviewing.
What is precontemplation? - ANSWER-Not yet thinking about changing.
What is contemplation? - ANSWER-Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - ANSWER-Devoted to transformation but debating
what to do.
What is action? - ANSWER-Making changes but has not reached stability.
What is maintenance? - ANSWER-Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - ANSWER-A repetition of the issues will occur.
What is MI? - ANSWER-Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - ANSWER-To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANSWER-It's
preferable to have the client advocate for a change in behavior.
,What is the importance of listening in MI? - ANSWER-Listening well is at least as
important as speaking.
What is the norm when it comes to behavior change? - ANSWER-Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - ANSWER-
There is an inherent stigma.
How can the transtheoretical model help improve your life? - ANSWER-It can help you
make a positive change.
Who is Isabella in the behavioral change process? - ANSWER-A beginner who started
walking.
What did Isabella's group leader do to help her? - ANSWER-Provided motivational
material.
What stage of behavioral change did Isabella enter after becoming consistent? -
ANSWER-Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - ANSWER-
Leads to external behavioral changes.
What is the pre-contemplation stage of the transtheoretical model? - ANSWER-When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANSWER-When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
ANSWER-When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANSWER-When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - ANSWER-To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - ANSWER-Frequent.
What is the rate of change in behavior? - ANSWER-Slow and varying.
Is knowledge sufficient to spur change? - ANSWER-No.
, What is the tendency when it comes to holding others to unrealistic standards? -
ANSWER-It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANSWER-It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANSWER-They
should do so.
What is the role of behavioral science in making a behavior change? - ANSWER-Helps
in succeeding and improving life.
What is the behavioral change process? - ANSWER-A process to change behavior.
What is the role of a certified peer expert? - ANSWER-To be there for individuals in
crisis.
Why is it crucial to have a supportive working connection with a peer? - ANSWER-
Offers a special advantage in trying circumstances.
What is the significance of peer relationships? - ANSWER-Special and crucial.
What can applying behavioral science lead to? - ANSWER-Successful behavior
change.
What are the challenges in each stage of the behavioral change process? - ANSWER-
New challenges.
What does a supportive network help in behavioral change? - ANSWER-Building
consistency.
What are Peer Delivered Services? - ANSWER-Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - ANSWER-Former or present mental health care
consumers.
What is the role of a PSS? - ANSWER-To intervene in a crisis and provide safety and
support.
What are some interventions for peer-led self-help? - ANSWER-Talking about personal
experiences, giving advice, creating a recovery plan.
What is a 'warm' line? - ANSWER-Mobile or telehealth support.
CERTIFICATION PT12 QUESTIONS AND
ANSWERS 100% CORRECT
What are the stages of recovery? - ANSWER-Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - ANSWER-You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - ANSWER-Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - ANSWER-Change is a
process, interventions tailored to current stage are most effective.
What is MI? - ANSWER-Motivational Interviewing.
What is precontemplation? - ANSWER-Not yet thinking about changing.
What is contemplation? - ANSWER-Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - ANSWER-Devoted to transformation but debating
what to do.
What is action? - ANSWER-Making changes but has not reached stability.
What is maintenance? - ANSWER-Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - ANSWER-A repetition of the issues will occur.
What is MI? - ANSWER-Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - ANSWER-To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - ANSWER-It's
preferable to have the client advocate for a change in behavior.
,What is the importance of listening in MI? - ANSWER-Listening well is at least as
important as speaking.
What is the norm when it comes to behavior change? - ANSWER-Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - ANSWER-
There is an inherent stigma.
How can the transtheoretical model help improve your life? - ANSWER-It can help you
make a positive change.
Who is Isabella in the behavioral change process? - ANSWER-A beginner who started
walking.
What did Isabella's group leader do to help her? - ANSWER-Provided motivational
material.
What stage of behavioral change did Isabella enter after becoming consistent? -
ANSWER-Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - ANSWER-
Leads to external behavioral changes.
What is the pre-contemplation stage of the transtheoretical model? - ANSWER-When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - ANSWER-When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
ANSWER-When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - ANSWER-When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - ANSWER-To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - ANSWER-Frequent.
What is the rate of change in behavior? - ANSWER-Slow and varying.
Is knowledge sufficient to spur change? - ANSWER-No.
, What is the tendency when it comes to holding others to unrealistic standards? -
ANSWER-It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - ANSWER-It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - ANSWER-They
should do so.
What is the role of behavioral science in making a behavior change? - ANSWER-Helps
in succeeding and improving life.
What is the behavioral change process? - ANSWER-A process to change behavior.
What is the role of a certified peer expert? - ANSWER-To be there for individuals in
crisis.
Why is it crucial to have a supportive working connection with a peer? - ANSWER-
Offers a special advantage in trying circumstances.
What is the significance of peer relationships? - ANSWER-Special and crucial.
What can applying behavioral science lead to? - ANSWER-Successful behavior
change.
What are the challenges in each stage of the behavioral change process? - ANSWER-
New challenges.
What does a supportive network help in behavioral change? - ANSWER-Building
consistency.
What are Peer Delivered Services? - ANSWER-Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - ANSWER-Former or present mental health care
consumers.
What is the role of a PSS? - ANSWER-To intervene in a crisis and provide safety and
support.
What are some interventions for peer-led self-help? - ANSWER-Talking about personal
experiences, giving advice, creating a recovery plan.
What is a 'warm' line? - ANSWER-Mobile or telehealth support.
