AA Flight Attendant Airline Terms
UPDATED ACTUAL Exam Questions and
CORRECT Answers
AFT - CORRECT ANSWER - Rear (back) of the aircraft
Aisle - CORRECT ANSWER - A walkway through the center of the aircraft. An aircraft
will have either one or two aisles
APU - CORRECT ANSWER - AuxilaryPower Unit. The APU provides ground power to
the aircraft when the engines are not running. It is mainly used when the aircraft is parked at the
gate
Arm, Arming (arm or arming the exit) - CORRECT ANSWER - "Arming" or "to arm" is
the process of attaching the evacuation slide to the A/c floor at departure. When the door is
opened in the amed mode, the slide will delploy and inflate.
Barrier Strape - CORRECT ANSWER - A red fabric seatbelt attached across the aisle
behind the last row of seats in the main cabin of the Super 80 aircraft used to give a flight
attendant space to open the AFT door in the event of an evacuation.
Bid (or, bidding) - CORRECT ANSWER - The process of submitting your request for the
following month's work schedule.
Bid Packet - CORRECT ANSWER - The packet produced by Crew Planning containing
schedules and information for the next month. Flight Attendants use the bid packet when
bidding.
Bulkhead - CORRECT ANSWER - Partition wall used to divide an aircraft into separate
cabins, and to separate galleys and lavatories from customers.
, Bulk-packed - CORRECT ANSWER - Refers to catering supplies packed in volume,
rather than individual packed
Business Class (BC) - CORRECT ANSWER - A cabin area on some aircraft providing
more cabin features and enhancements than the Main Cabin. May also be the highest level of
service if First Class is not available in a particular market.
Cabin - CORRECT ANSWER - The aircraft interior, including customer seating area,
luggage storage, galleys and lavatories
Cabin Service Barrier Strap - CORRECT ANSWER - A nylon strap that is attached to each
side of the aircraft door. This strap reminds personnel the exit is unsafe for use
Catering Papers - CORRECT ANSWER - A printed list of all food service related
inventory that's provided for a flight. This list is left by the caterer when the food and beverage
supplies are delivered.
CC/SS
(CC= Coat Closet/ SS= Storage Space) - CORRECT ANSWER - The two separate codes
used to identify different compartments used for storage on the aircraft
Checking Catering - CORRECT ANSWER - The process of verifying the contents of what
has been placed in the galley compartments and carts, against what is printed on the catering
papers.
Cocktail/ Beverage Cart - CORRECT ANSWER - Cart which contains supplies such as
ice, soda, milk, water, liquor miniatures, beer, and wine for a cocktail/beverage service.
Concierge(門房) Key - CORRECT ANSWER - The Concierge Key Program is an
exclusive program that American Airlines has for its very top customers. It is by invitation only.
UPDATED ACTUAL Exam Questions and
CORRECT Answers
AFT - CORRECT ANSWER - Rear (back) of the aircraft
Aisle - CORRECT ANSWER - A walkway through the center of the aircraft. An aircraft
will have either one or two aisles
APU - CORRECT ANSWER - AuxilaryPower Unit. The APU provides ground power to
the aircraft when the engines are not running. It is mainly used when the aircraft is parked at the
gate
Arm, Arming (arm or arming the exit) - CORRECT ANSWER - "Arming" or "to arm" is
the process of attaching the evacuation slide to the A/c floor at departure. When the door is
opened in the amed mode, the slide will delploy and inflate.
Barrier Strape - CORRECT ANSWER - A red fabric seatbelt attached across the aisle
behind the last row of seats in the main cabin of the Super 80 aircraft used to give a flight
attendant space to open the AFT door in the event of an evacuation.
Bid (or, bidding) - CORRECT ANSWER - The process of submitting your request for the
following month's work schedule.
Bid Packet - CORRECT ANSWER - The packet produced by Crew Planning containing
schedules and information for the next month. Flight Attendants use the bid packet when
bidding.
Bulkhead - CORRECT ANSWER - Partition wall used to divide an aircraft into separate
cabins, and to separate galleys and lavatories from customers.
, Bulk-packed - CORRECT ANSWER - Refers to catering supplies packed in volume,
rather than individual packed
Business Class (BC) - CORRECT ANSWER - A cabin area on some aircraft providing
more cabin features and enhancements than the Main Cabin. May also be the highest level of
service if First Class is not available in a particular market.
Cabin - CORRECT ANSWER - The aircraft interior, including customer seating area,
luggage storage, galleys and lavatories
Cabin Service Barrier Strap - CORRECT ANSWER - A nylon strap that is attached to each
side of the aircraft door. This strap reminds personnel the exit is unsafe for use
Catering Papers - CORRECT ANSWER - A printed list of all food service related
inventory that's provided for a flight. This list is left by the caterer when the food and beverage
supplies are delivered.
CC/SS
(CC= Coat Closet/ SS= Storage Space) - CORRECT ANSWER - The two separate codes
used to identify different compartments used for storage on the aircraft
Checking Catering - CORRECT ANSWER - The process of verifying the contents of what
has been placed in the galley compartments and carts, against what is printed on the catering
papers.
Cocktail/ Beverage Cart - CORRECT ANSWER - Cart which contains supplies such as
ice, soda, milk, water, liquor miniatures, beer, and wine for a cocktail/beverage service.
Concierge(門房) Key - CORRECT ANSWER - The Concierge Key Program is an
exclusive program that American Airlines has for its very top customers. It is by invitation only.
