Flight attendant test #3 SOP UPDATED
Exam Questions and CORRECT
Answers
Give the sample briefing for passengers in emergency exit row - CORRECT ANSWER -
Hello, are you aware that you are seated in an emergency exit row. I am required to inform you
how to operate this exit. Remove this cover, pull the red T-shaped handle down. bring the
window inside turn it on its side and throw it out. Please refer to the safety features card locate it
in the seat pocket in front of you. Do you have any questions? Thank you for your attention,
enjoy the flight.
How do you count children being held on an aircraft and children in a car seat during a
headcount - CORRECT ANSWER - Children in a car seat are counted as adults and babies
being held are added on at the end of the number example 46+3
Steps to arming door (6) - CORRECT ANSWER - 1)wait for announcement
2)Red flag across window
2)Girt bar in floor
3)Cross check
4)Verbally confirm cross
check complete
5) call forward "aft doors armed and cross checked"
, What's the difference from arming door to disarming door? - CORRECT ANSWER - Red
flag across window is put back into its position not across the window after the girt bar is in the
door
What does one chime mean - CORRECT ANSWER - Seat belt sign
What do you do if you find a passenger smoking - CORRECT ANSWER - You take the
cigarets and put it out, putting it in water to make sure it's out.
Put butt in bag and write pax info on bag
If the pax doesn't cooperate tell in-charge/PIC and they will be deplaned by local or airport
authorities
Voyage report
PED permitted without restrictions (6) - CORRECT ANSWER - Hearing aids
Heart pacemaker
Digital watch
GPS
diabetic insulin pumps
Defibrillator
PED permitted during cruise (5) - CORRECT ANSWER - Laptop
Video games (silent)
Exam Questions and CORRECT
Answers
Give the sample briefing for passengers in emergency exit row - CORRECT ANSWER -
Hello, are you aware that you are seated in an emergency exit row. I am required to inform you
how to operate this exit. Remove this cover, pull the red T-shaped handle down. bring the
window inside turn it on its side and throw it out. Please refer to the safety features card locate it
in the seat pocket in front of you. Do you have any questions? Thank you for your attention,
enjoy the flight.
How do you count children being held on an aircraft and children in a car seat during a
headcount - CORRECT ANSWER - Children in a car seat are counted as adults and babies
being held are added on at the end of the number example 46+3
Steps to arming door (6) - CORRECT ANSWER - 1)wait for announcement
2)Red flag across window
2)Girt bar in floor
3)Cross check
4)Verbally confirm cross
check complete
5) call forward "aft doors armed and cross checked"
, What's the difference from arming door to disarming door? - CORRECT ANSWER - Red
flag across window is put back into its position not across the window after the girt bar is in the
door
What does one chime mean - CORRECT ANSWER - Seat belt sign
What do you do if you find a passenger smoking - CORRECT ANSWER - You take the
cigarets and put it out, putting it in water to make sure it's out.
Put butt in bag and write pax info on bag
If the pax doesn't cooperate tell in-charge/PIC and they will be deplaned by local or airport
authorities
Voyage report
PED permitted without restrictions (6) - CORRECT ANSWER - Hearing aids
Heart pacemaker
Digital watch
GPS
diabetic insulin pumps
Defibrillator
PED permitted during cruise (5) - CORRECT ANSWER - Laptop
Video games (silent)
