Flight Attendant Manual UPDATED Exam
Questions and CORRECT Answers
airworthiness items - CORRECT ANSWER - 1. Emergency lighting system
2. Cabin lighting
3. passenger service units
4. cabin exits
5. Public address system
6. Interphone system
7. Passenger seats
8. Cabin attendant seats
9. Ordinance signs (No smoking/fasten seatbelts)
10. Portable emergency equipment
11. Overhead stowage bins
12. Lavatory smoke detection systems and fire extinguishers
13. Lavatory door ashtrays
14. Lavatory toilet
The pilot- in- command - CORRECT ANSWER - Who should the cabin crew immediately
inform if concern is expressed regarding suspect aircraft surface contamination as soon as it is
discovered? 3.3B.1
If concerns/ report are expressed about aircraft surface contamination before takeoff, what must
occur before departur? 3.3B.2 - CORRECT ANSWER - An inspection of the area(s) must
be completed by the pilot-in-command or designated to investigate suspected surface
contamination
Before de-icing begins, who is required to be informed by the pilot-in-command? 3.3B.3 -
CORRECT ANSWER - cabin crew
, It is the responsibility of the PIC to inform the cabin crew and passengers that de-icing/ anti-
icing will be taking place - CORRECT ANSWER - location and duration of time for de-
icing/anti-icing
Should de-icing/ anti-icing fluid enter the cabin crew must take care to protect themselves. It is
not a requirement that disposable gloves be worn by the purser to mitigate any exposure to
deicing fluid when either installing or retrieving the red head bumper pad - CORRECT
ANSWER - false
These types of fluids can be thought of as a comprise between two other types of fluids. They are
intended for use on slower aircraft, with a rotation speed of less than 100knots (Q-400). These
fluids are generally light yellow in colour. what types of de-icing fluid is this and is used
primarily at YTZ? - CORRECT ANSWER - Type III
what are the regulations on passenger use of seatbelts onboard an aircraft? - CORRECT
ANSWER - Use of seatbelts by passengers and crew is mandatory during take-off and
landing and when the captain considers it necessary
Portable oxygen bottles are carried onboard for use following a decompression or to allow flight
attendants to offer first aid oxygen to ill or injured passengers - CORRECT ANSWER -
true
CARs and CASS specifies the regulations pertaining to flight attendant take off and landing
stations. What are the conditions that must be met for the cabin crew stations - CORRECT
ANSWER - 1. Jumpseat must be located near floor level emergency exits
2. Jumpseats must be positioned so that the seat will not interfere with the use of an exit
3. There must be access to the communication system when cabin crew are seated in the
jumpseat
4. Located to miniize the probably of injury to the occupant from items dislodged from a gallery
or stowage compartment
What age is an infant - CORRECT ANSWER - under 2 years
Questions and CORRECT Answers
airworthiness items - CORRECT ANSWER - 1. Emergency lighting system
2. Cabin lighting
3. passenger service units
4. cabin exits
5. Public address system
6. Interphone system
7. Passenger seats
8. Cabin attendant seats
9. Ordinance signs (No smoking/fasten seatbelts)
10. Portable emergency equipment
11. Overhead stowage bins
12. Lavatory smoke detection systems and fire extinguishers
13. Lavatory door ashtrays
14. Lavatory toilet
The pilot- in- command - CORRECT ANSWER - Who should the cabin crew immediately
inform if concern is expressed regarding suspect aircraft surface contamination as soon as it is
discovered? 3.3B.1
If concerns/ report are expressed about aircraft surface contamination before takeoff, what must
occur before departur? 3.3B.2 - CORRECT ANSWER - An inspection of the area(s) must
be completed by the pilot-in-command or designated to investigate suspected surface
contamination
Before de-icing begins, who is required to be informed by the pilot-in-command? 3.3B.3 -
CORRECT ANSWER - cabin crew
, It is the responsibility of the PIC to inform the cabin crew and passengers that de-icing/ anti-
icing will be taking place - CORRECT ANSWER - location and duration of time for de-
icing/anti-icing
Should de-icing/ anti-icing fluid enter the cabin crew must take care to protect themselves. It is
not a requirement that disposable gloves be worn by the purser to mitigate any exposure to
deicing fluid when either installing or retrieving the red head bumper pad - CORRECT
ANSWER - false
These types of fluids can be thought of as a comprise between two other types of fluids. They are
intended for use on slower aircraft, with a rotation speed of less than 100knots (Q-400). These
fluids are generally light yellow in colour. what types of de-icing fluid is this and is used
primarily at YTZ? - CORRECT ANSWER - Type III
what are the regulations on passenger use of seatbelts onboard an aircraft? - CORRECT
ANSWER - Use of seatbelts by passengers and crew is mandatory during take-off and
landing and when the captain considers it necessary
Portable oxygen bottles are carried onboard for use following a decompression or to allow flight
attendants to offer first aid oxygen to ill or injured passengers - CORRECT ANSWER -
true
CARs and CASS specifies the regulations pertaining to flight attendant take off and landing
stations. What are the conditions that must be met for the cabin crew stations - CORRECT
ANSWER - 1. Jumpseat must be located near floor level emergency exits
2. Jumpseats must be positioned so that the seat will not interfere with the use of an exit
3. There must be access to the communication system when cabin crew are seated in the
jumpseat
4. Located to miniize the probably of injury to the occupant from items dislodged from a gallery
or stowage compartment
What age is an infant - CORRECT ANSWER - under 2 years
