D351 Functions of HR Management-
Questions & Answers
Multiple forecasting and planning techniques are used in workforce planning. Which of the
following is not utilized for forecasting demand?
a. Replacement planning
b. Delphi technique
c. Nominal group technique
d. Managerial estimates Correct Ans-a. Replacement planning
Part of the total compensation package, the Acme Company pays a set percentage of profits to
employees, according to the amount of dividends paid to stockholders. This type of benefit is
called a
a. Stock option
b. Cash plan
c. Wage dividend
d. Defined benefit plan Correct Ans-c. Wage dividend
The Smith Printing Co. has three Clerical Assistants. They are cross trained to operate in each of
the following roles: answering phones, billing/invoices and typing/filing correspondence. Smith
has found this approach increases motivation and helps with coverage during absences and
vacations. This approach is called
a. job enrichment
b. job rotation
,c. task significance
d. task identity Correct Ans-b. job rotation
Joseph, a 42-year old African American man with Post Traumatic Stress Disorder, applies for a
cook position at Bubba's BBQ Shack. During the hiring process, the HR department and
managers will need to keep all of the following laws in mind except for:
a. Title VII of the Civil Rights Act
b. Age Discrimination in Employment Act
c. American's with Disabilities Act
d. Social Security Act Correct Ans-d. Social Security Act
Among the advantages of hiring external candidates as new employees, a major benefit is the
following:
a. experienced particular professionals bring new ideas with them
b. hiring someone with a skill set is likely more expensive than developing an existing employee
c. hiring from outside decreases diversity
d. current employees who have been passed over for promotion will be more motivated
Correct Ans-a. experienced particular professionals bring new ideas with them
The two major components of job matching systems are:
a. Job specifications and job tasks
b. Job titles and candidate interests
c. Job profiles and candidate profiles
, d. Job knowledge and job skills Correct Ans-c. Job profiles and candidate profiles
27. When an organization utilizes selection tests to screen in job candidates, it is important that
the test consistently measures the intended skill. This is another way of describing:
a. validity
b. reliability
c. standardization
d. criterion Correct Ans-b. reliability
28. All of the following are solid reasons to use interviews in the selection process except for:
a. assessing interpersonal skills
b. communicating information about the job to the applicant
c. assessing credit worthiness
d. allowing multiple viewpoints Correct Ans-c. assessing credit worthiness
Negligent hiring in employment occurs when a company knew or should have known about an
applicant's previous history of harming or endangering customers, patients or other employees.
In order to show due diligence, companies should:
a. avoid disclosing the need to pass a background check
b. avoid hiring candidates with multiple arrests
c. conduct reference checks with previous employers
d. conduct personal reference checks Correct Ans-c. conduct reference checks with previous
employers
Questions & Answers
Multiple forecasting and planning techniques are used in workforce planning. Which of the
following is not utilized for forecasting demand?
a. Replacement planning
b. Delphi technique
c. Nominal group technique
d. Managerial estimates Correct Ans-a. Replacement planning
Part of the total compensation package, the Acme Company pays a set percentage of profits to
employees, according to the amount of dividends paid to stockholders. This type of benefit is
called a
a. Stock option
b. Cash plan
c. Wage dividend
d. Defined benefit plan Correct Ans-c. Wage dividend
The Smith Printing Co. has three Clerical Assistants. They are cross trained to operate in each of
the following roles: answering phones, billing/invoices and typing/filing correspondence. Smith
has found this approach increases motivation and helps with coverage during absences and
vacations. This approach is called
a. job enrichment
b. job rotation
,c. task significance
d. task identity Correct Ans-b. job rotation
Joseph, a 42-year old African American man with Post Traumatic Stress Disorder, applies for a
cook position at Bubba's BBQ Shack. During the hiring process, the HR department and
managers will need to keep all of the following laws in mind except for:
a. Title VII of the Civil Rights Act
b. Age Discrimination in Employment Act
c. American's with Disabilities Act
d. Social Security Act Correct Ans-d. Social Security Act
Among the advantages of hiring external candidates as new employees, a major benefit is the
following:
a. experienced particular professionals bring new ideas with them
b. hiring someone with a skill set is likely more expensive than developing an existing employee
c. hiring from outside decreases diversity
d. current employees who have been passed over for promotion will be more motivated
Correct Ans-a. experienced particular professionals bring new ideas with them
The two major components of job matching systems are:
a. Job specifications and job tasks
b. Job titles and candidate interests
c. Job profiles and candidate profiles
, d. Job knowledge and job skills Correct Ans-c. Job profiles and candidate profiles
27. When an organization utilizes selection tests to screen in job candidates, it is important that
the test consistently measures the intended skill. This is another way of describing:
a. validity
b. reliability
c. standardization
d. criterion Correct Ans-b. reliability
28. All of the following are solid reasons to use interviews in the selection process except for:
a. assessing interpersonal skills
b. communicating information about the job to the applicant
c. assessing credit worthiness
d. allowing multiple viewpoints Correct Ans-c. assessing credit worthiness
Negligent hiring in employment occurs when a company knew or should have known about an
applicant's previous history of harming or endangering customers, patients or other employees.
In order to show due diligence, companies should:
a. avoid disclosing the need to pass a background check
b. avoid hiring candidates with multiple arrests
c. conduct reference checks with previous employers
d. conduct personal reference checks Correct Ans-c. conduct reference checks with previous
employers
