ARE 112 Exam
Set Questions With Reviewed
Correct Detailed Answers
New Update!!
1. The Duke Children's Hospital case is a good example of the ______ method
of change management - ANSWER Phase
2. When Lou changed the compensation plan at IBM to include all the
employees in the profit sharing plan this would best be described as the use
or ______ power - ANSWER reward
3. In class we discussed decision making. One aspect of our discussion was
about categorizing the decisions based on the degree of complexity of the
decision. The term we used for this were________________ - ANSWER
structured and unstructured
4. Even though Lou was not from the IT industry those at IBM could ______
him because of his reputation - his first approach to management was to
"manage by principle." - ANSWER rational persuasion
5. From class we said "what we do" is? - ANSWER mission
, 6. The "reach of organization" is related to - ANSWER stakeholders
7. From more discussion on the IBM book what did Lou mentioned was the
most important component of a business to be successful? - ANSWER
culture
8. Which of the following terms is not relatable to the other term from one of
our discussion in class - ANSWER market aligment
9. When Lou used the " click hearf rans the world" he was signaling his use of
the _______ change method - ANSWER crossover
10. What are 3 change strategy - ANSWER Force-Coercion, Rational
Persuasion, Shared Power
11. In the doloitte case "sometimes it take a revolution" we saw the change
strategies of ______________ - ANSWER rational persuasion
12. What are the 4 balanced scorecard - ANSWER Finance, Customer,
Internal Business Processes, Learning and Growth
13. What type of ethics is transparent? - ANSWER Individual and
organizational
14. Insurance companies in Deloitte case? - ANSWER External pressure
toward change
Set Questions With Reviewed
Correct Detailed Answers
New Update!!
1. The Duke Children's Hospital case is a good example of the ______ method
of change management - ANSWER Phase
2. When Lou changed the compensation plan at IBM to include all the
employees in the profit sharing plan this would best be described as the use
or ______ power - ANSWER reward
3. In class we discussed decision making. One aspect of our discussion was
about categorizing the decisions based on the degree of complexity of the
decision. The term we used for this were________________ - ANSWER
structured and unstructured
4. Even though Lou was not from the IT industry those at IBM could ______
him because of his reputation - his first approach to management was to
"manage by principle." - ANSWER rational persuasion
5. From class we said "what we do" is? - ANSWER mission
, 6. The "reach of organization" is related to - ANSWER stakeholders
7. From more discussion on the IBM book what did Lou mentioned was the
most important component of a business to be successful? - ANSWER
culture
8. Which of the following terms is not relatable to the other term from one of
our discussion in class - ANSWER market aligment
9. When Lou used the " click hearf rans the world" he was signaling his use of
the _______ change method - ANSWER crossover
10. What are 3 change strategy - ANSWER Force-Coercion, Rational
Persuasion, Shared Power
11. In the doloitte case "sometimes it take a revolution" we saw the change
strategies of ______________ - ANSWER rational persuasion
12. What are the 4 balanced scorecard - ANSWER Finance, Customer,
Internal Business Processes, Learning and Growth
13. What type of ethics is transparent? - ANSWER Individual and
organizational
14. Insurance companies in Deloitte case? - ANSWER External pressure
toward change
