MBA 704 Exam 5 UPDATED ACTUAL
Questions and CORRECT Answers
what term is an adaptive response, mediated by individual differences and/or psychological
processes, that is a consequence of any external action, situations, or even that places excessive
psychological and/or physical demands on a person - CORRECT ANSWER - stress
what are the 3 things that stress is not - CORRECT ANSWER - 1. anxiety
2. nervous tension
3. damaging, bad, or to be avoided
what term is good stress - CORRECT ANSWER - eustress
what term is bad stress - CORRECT ANSWER - distress
what type of stress has negative effects on motivation and performance; red tape - CORRECT
ANSWER - hindrance stressors
what may be the consequence of losing a sense of the basic purpose and fulfillment of your work
- CORRECT ANSWER - burnout
what type of stressors include societal/technological change, globalization, the family, relocation,
economic and financial conditions, race and gender, and residential or community conditions -
CORRECT ANSWER - extraorganizational
what is defined as a harmonious and productive balance of physical, mental, and social well-
being brought about by the acceptance of one's personal reasonability for developing and
adhering to a health promotion program - CORRECT ANSWER - wellness
, what term is a concern for group goals, for finding those goals that will move people, for helping
the group to formulate them, for taking some initiative in providing members of the group with
the means of achieving such goals, and for giving group members the feeling of strength and
competence they need to work hard for such goals - CORRECT ANSWER - social power
what is defined as repeated, health-harming mistreatment that could involve verbal abuse,
threatening, humiliating, or offensive behavior or actions; or work interference - CORRECT
ANSWER - bullying
what are the two categories of group stressors - CORRECT ANSWER - 1. lack of group
cohesiveness
2. lack of social support
what type of stress has positive effects on motivation and performance; high responsibility,
deadlines - CORRECT ANSWER - challenge stressors
what type of energy has constant sense of pressure and anxiety - CORRECT ANSWER -
tense energy
what type of energy has a stress-free flow - CORRECT ANSWER - calm energy
what are the four categories of job stressors - CORRECT ANSWER - 1.
extraorganizational stressors
2. organizational stressors
3. group stressors
4. individual stressors
what are the four macrolevel organizational stressors - CORRECT ANSWER - 1.
administrative policies and strategies
2. organizational structure and design
3. organizational processes
Questions and CORRECT Answers
what term is an adaptive response, mediated by individual differences and/or psychological
processes, that is a consequence of any external action, situations, or even that places excessive
psychological and/or physical demands on a person - CORRECT ANSWER - stress
what are the 3 things that stress is not - CORRECT ANSWER - 1. anxiety
2. nervous tension
3. damaging, bad, or to be avoided
what term is good stress - CORRECT ANSWER - eustress
what term is bad stress - CORRECT ANSWER - distress
what type of stress has negative effects on motivation and performance; red tape - CORRECT
ANSWER - hindrance stressors
what may be the consequence of losing a sense of the basic purpose and fulfillment of your work
- CORRECT ANSWER - burnout
what type of stressors include societal/technological change, globalization, the family, relocation,
economic and financial conditions, race and gender, and residential or community conditions -
CORRECT ANSWER - extraorganizational
what is defined as a harmonious and productive balance of physical, mental, and social well-
being brought about by the acceptance of one's personal reasonability for developing and
adhering to a health promotion program - CORRECT ANSWER - wellness
, what term is a concern for group goals, for finding those goals that will move people, for helping
the group to formulate them, for taking some initiative in providing members of the group with
the means of achieving such goals, and for giving group members the feeling of strength and
competence they need to work hard for such goals - CORRECT ANSWER - social power
what is defined as repeated, health-harming mistreatment that could involve verbal abuse,
threatening, humiliating, or offensive behavior or actions; or work interference - CORRECT
ANSWER - bullying
what are the two categories of group stressors - CORRECT ANSWER - 1. lack of group
cohesiveness
2. lack of social support
what type of stress has positive effects on motivation and performance; high responsibility,
deadlines - CORRECT ANSWER - challenge stressors
what type of energy has constant sense of pressure and anxiety - CORRECT ANSWER -
tense energy
what type of energy has a stress-free flow - CORRECT ANSWER - calm energy
what are the four categories of job stressors - CORRECT ANSWER - 1.
extraorganizational stressors
2. organizational stressors
3. group stressors
4. individual stressors
what are the four macrolevel organizational stressors - CORRECT ANSWER - 1.
administrative policies and strategies
2. organizational structure and design
3. organizational processes
