ACTUAL Questions and CORRECT
Answers
Group - CORRECT ANSWER - Members motivated to join
functions as unified unit of interacting people
Members contribute in various amounts to the group processes
agrees and disagrees through various forms of interaction
Group Dynamics - CORRECT ANSWER - Interactions and forces among group members
in social situations
--Focuses on internal nature of groups, how they form, their structure and processes, and how
they function and affect members, the group, and the organization
Dynamics of Group Formation - CORRECT ANSWER - Propinquity
Activities, Interactions, Sentiments
Balance Theory
Exchange Theory
Exchange Theory - CORRECT ANSWER - where a minimum positive level (rewards
greater than costs) of an outcome must exist in order for attraction or group affiliation to take
place
,Balance Theory - CORRECT ANSWER - people are attracted to one another on the basis
of similar attitudes toward common objectives and goals
Activities, Interactions, Sentiments - CORRECT ANSWER - the more activities people
share, the more interactions they have, or the stronger the sentiments, the more of the other two
elements
Propinquity - CORRECT ANSWER - people affiliate with one another due to spatial or
geographical proximity
Group Formation - CORRECT ANSWER - Economics
Security
Social
Punctuated Equilibrium Model
Economics - CORRECT ANSWER - Individuals take advantage of group incentive pay
plan
Security - CORRECT ANSWER - Individuals join group for united front
Social - CORRECT ANSWER - Individuals have a strong desire for affiliation
Punctuated Equilibrium Model - CORRECT ANSWER - Target or mission set that is not
easily altered because of inertia; characterized by equilibrium
,Recognition that tactics must change for mission achievement; characterized by punctuated
bursts of activity to complete task
Types of groups - CORRECT ANSWER - Primary
Coalitions
Memberships
Reference
In/Out
Primary Group - CORRECT ANSWER - Similar to small group in that it has to be small
enough for fairly consistent interaction/communication to occur face to face or electronically
Different than small group because it also has to have a feeling of comradeship, loyalty, and
sense of values among members
are small groups but not all small groups are __________ groups
Coalitions - CORRECT ANSWER - Interacting group and deliberately constructed for a
reason
Independent of formal organizational structure and lacking formal internal structure
Mutual perception of membership and focused on issues relevant to members
Membership - CORRECT ANSWER - those individuals belong to
, Reference - CORRECT ANSWER - those that individuals would like to belong to
In-Groups/Out-Groups - CORRECT ANSWER - those that have or share dominant values
and those that are outside looking in
Implications from Research - CORRECT ANSWER - Individual Effectiveness
Organizational Effectiveness
Highly cohesive group with positive leadership may have highest possible productivity (e.g.
Hawthorne Studies of relay room vs. bank wiring room)
Individual Effectiveness - CORRECT ANSWER - Help employees learn about
organization and self, gain new skills, obtain rewards, and fulfill social needs
Organizational Effectiveness - CORRECT ANSWER - Provide more ideas and skills,
improve decision making and control, and help facilitate change
group cohesion - CORRECT ANSWER - Increased by goal agreement, frequency of
interaction, personal attractiveness, competition with other groups, and favorable evaluations
Decreased by goal disagreement, large size, unpleasant experiences, competition among group
members, and domination by one or more members
Group/Team Effectivenes & Factors - CORRECT ANSWER - Task Interdependence
Outcome Interdependence
Potency