Communication Skills Questions and
Answers | Latest Version | 2024/2025 |
Complete & Verified
What is the purpose of effective communication on a job site?
✔✔ Effective communication ensures tasks are completed safely, efficiently, and with minimal
errors.
Why is active listening important in communication?
✔✔ Active listening helps ensure full understanding and prevents miscommunication.
How can non-verbal communication impact a conversation?
✔✔ Non-verbal cues, like body language and facial expressions, can reinforce or contradict the
spoken message.
What is the role of feedback in communication?
✔✔ Feedback clarifies whether the message has been understood correctly and helps improve
communication.
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, Why is it important to ask questions during a conversation?
✔✔ Asking questions ensures understanding and helps clarify any uncertainties.
What is the significance of tone of voice in communication?
✔✔ Tone of voice conveys emotions and intent, affecting how the message is interpreted.
How can communication barriers be overcome?
✔✔ Communication barriers can be overcome by using clear language, asking questions, and
being aware of non-verbal cues.
What is the role of written communication in the workplace?
✔✔ Written communication provides a clear, permanent record of information and instructions.
How can you improve your listening skills on the job?
✔✔ By focusing on the speaker, maintaining eye contact, and avoiding distractions.
Why is it important to be clear and concise in communication?
✔✔ Clear and concise communication helps avoid misunderstandings and saves time.
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