UPDATED ACTUAL Questions and
CORRECT Answers
Dedicated to quality, accessible prevention and intervention services in workplaces and
communities, focusing on substance abuse and related issues - CORRECT ANSWER -
Peer Assistance Services, Inc.
What services are included? - CORRECT ANSWER - alcohol substance abuse
drug abuse
SBIRT - CORRECT ANSWER - Screening
Brief
Intervention
Referral to
Treatment
motivational interviewing - CORRECT ANSWER - A patient-centered counseling
approach used to increase a patient's motivation to change among patients not ready to change
ambivalence - CORRECT ANSWER - The state of having contradictory or conflicting
emotional attitudes
acceptance does not equal - CORRECT ANSWER - approval
empathy - CORRECT ANSWER - Identification with and understanding of another's
situation, feelings, and motives (not necessarily agreement)
How do we empathize? - CORRECT ANSWER - ∙ What really matters to them?
, ∙ How do they see the issue or problem?
∙ What they wish were different
∙ What things are frustrating or stressful
∙ What they feel hopeful or confident about
∙ What they see at their strengths
∙ How they would change (if they decide to)
rolling with resistance... - CORRECT ANSWER - deflect the question
"you seem frustrated...help me to understand that more"
don't confront it
How to make someone feel like they are the expect on their own life - CORRECT
ANSWER - "you will know when it is the right time"
The *spirit* of motivational interviewing - CORRECT ANSWER - collaborative
evocative
respects autonomy
a partnership; honors a person's goals, perspective and expertise - CORRECT ANSWER -
collaborative
elicits a person's *own* best reasons and methods to change - CORRECT ANSWER -
evocative --> the job of the health provider is to find the person's own best reasons to change and
their own best ways of changing
affirms a person's choice about whether, when and how to change - CORRECT
ANSWER - respects autonomy
What is the first skill in motivational interviewing? - CORRECT ANSWER - ask
permission to give advice