CIW IBA Lesson 1-5 Study Set UPDATED
ACTUAL Questions and CORRECT
Answers
Web 2.0 - CORRECT ANSWER - A concept referring to the changing trends in the use of
WWW technology and Web design that have led to the development of information-sharing and
collaboration capabilities.
Crowdsourcing - CORRECT ANSWER - A problem-solving model in which a task
ordinarily performed by one person is outsourced to a large group or community in order to
obtain and analyze large amounts of data.
Collective Intelligence - CORRECT ANSWER - The ability of a group to exhibit a greater
degree of intelligence by solving problems collaboratively compared to the intelligence of an
individual member.
Ajax - CORRECT ANSWER - A programming methodology that uses a number of
existing technologies together and enables Web applications to make incremental updates to the
user interface without the need to reload the browser page
Wikis - CORRECT ANSWER - A page or collection of Web Pages that can be viewed and
modified by anybody with a Web browser and access to the Internet.
Folksonomy - CORRECT ANSWER - The practice of categorizing online content through
tags.
Web feed - CORRECT ANSWER - A data format for delivering web content that is
updated frequently.
Podcasts - CORRECT ANSWER - The use of audio or video digital-media files that are
distributed through Web feeds to subscribed users.
,Semantic Web - CORRECT ANSWER - A web 2.0 implementation by which Web data is
contextualized with the addition of machine-readable metadata
Mashups - CORRECT ANSWER - A web page that integrates content and scripts from
multiple Web sites to create new applications.
XMLHttpRequest - CORRECT ANSWER - An application programming interface (API)
that is used to transfer XML and other text data between a web server and browser.
Social networking - CORRECT ANSWER - The practice of creating networks of friends,
associates and clients who can discuss topics in common. Online social networking is a powerful
concept used by individuals and businesses worldwide.
Instant messaging - CORRECT ANSWER - A computer-based method of communication
in which users can type and view messages sent to one or more recipients, and view the
responses immediately.
Spim - CORRECT ANSWER - Spam that is delivered through instant messaging.
SMS - CORRECT ANSWER - A text messaging service for any communication service
Trackback - CORRECT ANSWER - A method by which a blogger receives notification
when other bloggers link to his or her blog entry
Microformatting - CORRECT ANSWER - A data format that adds human-readable
metadata to existing code so that the data can be processed by other software.
Unified communications (UC) - CORRECT ANSWER - A business trend that seeks to
simplify and integrate all forms of communication. Also, a set of technologies that enable voice
to be converted into text, and vice versa.
, Convergence - CORRECT ANSWER - The integration of telephony and data technologies.
Voice over IP - CORRECT ANSWER - A technology that converts voice into data packets
for transmission over a packet.
Call center - CORRECT ANSWER - A centralized office used for the purpose of
processing a large volume of requests by phone.
Contact center - CORRECT ANSWER - A call center that allows consumers to contact
agents via avenues other than by telephone.
Presence - CORRECT ANSWER - A status indicator that conveys a person's willingness
and ability to engage in communications.
Mobile computing - CORRECT ANSWER - A person's ability to use technology in non-
stationary positions and in transit.
network - CORRECT ANSWER - a group of two or more computers connected so they
can communicate with one another
node - CORRECT ANSWER - any entity on a network that can be managed; a computer
or other addressable device attached to a network; a host
client - CORRECT ANSWER - an individual computer connected to a network; a system
or application that requests a service from another computer and is used to access files or
documents
server - CORRECT ANSWER - a computer in a network that manages the network
resources and provides, or serves, information to clients
ACTUAL Questions and CORRECT
Answers
Web 2.0 - CORRECT ANSWER - A concept referring to the changing trends in the use of
WWW technology and Web design that have led to the development of information-sharing and
collaboration capabilities.
Crowdsourcing - CORRECT ANSWER - A problem-solving model in which a task
ordinarily performed by one person is outsourced to a large group or community in order to
obtain and analyze large amounts of data.
Collective Intelligence - CORRECT ANSWER - The ability of a group to exhibit a greater
degree of intelligence by solving problems collaboratively compared to the intelligence of an
individual member.
Ajax - CORRECT ANSWER - A programming methodology that uses a number of
existing technologies together and enables Web applications to make incremental updates to the
user interface without the need to reload the browser page
Wikis - CORRECT ANSWER - A page or collection of Web Pages that can be viewed and
modified by anybody with a Web browser and access to the Internet.
Folksonomy - CORRECT ANSWER - The practice of categorizing online content through
tags.
Web feed - CORRECT ANSWER - A data format for delivering web content that is
updated frequently.
Podcasts - CORRECT ANSWER - The use of audio or video digital-media files that are
distributed through Web feeds to subscribed users.
,Semantic Web - CORRECT ANSWER - A web 2.0 implementation by which Web data is
contextualized with the addition of machine-readable metadata
Mashups - CORRECT ANSWER - A web page that integrates content and scripts from
multiple Web sites to create new applications.
XMLHttpRequest - CORRECT ANSWER - An application programming interface (API)
that is used to transfer XML and other text data between a web server and browser.
Social networking - CORRECT ANSWER - The practice of creating networks of friends,
associates and clients who can discuss topics in common. Online social networking is a powerful
concept used by individuals and businesses worldwide.
Instant messaging - CORRECT ANSWER - A computer-based method of communication
in which users can type and view messages sent to one or more recipients, and view the
responses immediately.
Spim - CORRECT ANSWER - Spam that is delivered through instant messaging.
SMS - CORRECT ANSWER - A text messaging service for any communication service
Trackback - CORRECT ANSWER - A method by which a blogger receives notification
when other bloggers link to his or her blog entry
Microformatting - CORRECT ANSWER - A data format that adds human-readable
metadata to existing code so that the data can be processed by other software.
Unified communications (UC) - CORRECT ANSWER - A business trend that seeks to
simplify and integrate all forms of communication. Also, a set of technologies that enable voice
to be converted into text, and vice versa.
, Convergence - CORRECT ANSWER - The integration of telephony and data technologies.
Voice over IP - CORRECT ANSWER - A technology that converts voice into data packets
for transmission over a packet.
Call center - CORRECT ANSWER - A centralized office used for the purpose of
processing a large volume of requests by phone.
Contact center - CORRECT ANSWER - A call center that allows consumers to contact
agents via avenues other than by telephone.
Presence - CORRECT ANSWER - A status indicator that conveys a person's willingness
and ability to engage in communications.
Mobile computing - CORRECT ANSWER - A person's ability to use technology in non-
stationary positions and in transit.
network - CORRECT ANSWER - a group of two or more computers connected so they
can communicate with one another
node - CORRECT ANSWER - any entity on a network that can be managed; a computer
or other addressable device attached to a network; a host
client - CORRECT ANSWER - an individual computer connected to a network; a system
or application that requests a service from another computer and is used to access files or
documents
server - CORRECT ANSWER - a computer in a network that manages the network
resources and provides, or serves, information to clients
