UPDATED ACTUAL Questions and
CORRECT Answers
Turn off your computer and reboot from a known, clean system disk. - CORRECT
ANSWER - You opened an e-mail attachment and it launches a virus. The virus takes
control of your system and you are unable to run your anti-virus software. Which of the
following is the best step for you to take next?
Offending a recipient who receives the joke as a result from further forwarding - CORRECT
ANSWER - You just received a joke that was e-mailed to you by a co-worker. You find the
joke funny and consider forwarding it to another co-worker that you trust. Which human
resources issue do you risk by forwarding the e-mail message?
Use nouns instead of verbs for keywords - CORRECT ANSWER - Which of the following
strategies is recommended when conducting keyword searches?
Crowd sourcing - CORRECT ANSWER - Evonka is listening to music from an online
music provider (such as Pandora or Jango). She builds a list of music preferences, including
favorite songs. The music service then suggests additional songs she might enjoy. The music
provider is an example of a cloud-computing application that uses a technology for collaborative
filtering, which helps define the list of songs available to listeners. Which term describes this
technology?
Plan a Web conference using a service such as WebEx or GoToMeeting that supports screen
sharing and phone conferencing. - CORRECT ANSWER - You have just finished
designing a Web site to support a charity organization's fund-raising efforts. You need to meet
with the board members to get their feedback and address some questions before you implement
the final design. The board members are dispersed throughout the country and want to avoid
spending charity funds on traveling to this meeting. Which of the following solutions would best
support the charity and provide you with an opportunity to discuss the design as a group?
Tagging - CORRECT ANSWER - Which of the following is used to help non-technical
users collectively classify and find information on a site?