Quiz 3: Business
Process and
Information Systems
with verified solutions
Adding process resources increases process
effectiveness but adds costs.
a.True
b.False - answer a. true
Tony requests a credit approval of $25,000.
Instead, he gets $15,000 approved as customer
credit. Which of the following problems caused by
information silos is most likely the reason behind
it?
a. limited information
b. disjointed processes
c. improper data normalization
d. isolated decisions
e. data duplication - answer b. disjointed processes
Accepting a return is what type of process?
Process and
Information Systems
with verified solutions
Adding process resources increases process
effectiveness but adds costs.
a.True
b.False - answer a. true
Tony requests a credit approval of $25,000.
Instead, he gets $15,000 approved as customer
credit. Which of the following problems caused by
information silos is most likely the reason behind
it?
a. limited information
b. disjointed processes
c. improper data normalization
d. isolated decisions
e. data duplication - answer b. disjointed processes
Accepting a return is what type of process?
