CCJ4450 Exam 2 Questions And Answers
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What is the focus of Human Relations Theory? - Answers✔ALL about the workers (People
Matter)
What is the assumption of HR theory? - Answers✔People can get satisfaction from work when
workers committed to organization and goals
T/F HR theory is very contrasting to classical theories - Answers✔TRUE; (Classical believes in
rules, hierarchy, and centralization = efficiency but HR believes this doesn't have to be true)
If HR theory is accurate, what is not needed in an org.? - Answers✔Not needed:
-high lvls of formalization
-accuracy
-centralization
BIG TAKEAWAY OF HR THEORY? - Answers✔-People matter!
-if people motivated = organizational efficiency
What makes an organization efficient in terms of HR theory? - Answers✔Worker motivation
What should HR organizational structure be built around? - Answers✔professional judgement
What is professional judgement? - Answers✔let's people have discretion, lower lvl decision
making, workers using wider range of skills
T/F HR theory has lower horizontal complexity - Answers✔True; using wider range of skills
instead of specialization
What is this an example of) letting 1 attorney handle a lot instead of specialized cases -
Answers✔workers using wider range of skills in HR theory
4 Strengths of HR theory? - Answers✔1. Produces more motivated workforce
2. lower lvl. of turnover
3. lower lvl of absenteeism
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4. greater committment to job
2 Weaknesses of HR Theory? - Answers✔1. viewed as overly simplistic
2. Satisfying workforce is not the main focus of most organizations
What is employee turnover? - Answers✔loss of employees who voluntarily choose to leave the
company
T/F Absenteeism is when employees miss work for planned vacations and other commitments -
Answers✔FALSE; absenteeism is last minute call offs
T/F higher rates of absenteeism in CJS is problematic - Answers✔TRUE; if prison guards, LEA
call off it can be dangerous especially because there is akr a shortage of workers in these areas
Why do some researchers call HR theory "Cow Sociology"? - Answers✔They are saying it
doesn't account for many other variables, too simple
What is Cow Sociology? - Answers✔The principle that happy cows produce more milk.
However, many other factors are at play that could affect milk production
T/F HR theory is an open system perspective - Answers✔FALSE; HR is a closed syste
perspective along with classical theories
Do classical/HR apply well to CJS? - Answers✔No, because both closed system perspectves and
CJS is largely open.
Does HR theory look internally or externally? - Answers✔Looking internally
What are the 3 theories under open systems theory? (these apply to CJS) - Answers✔1.
Contingency theory
2. Resource Dependence Theory
3.Institutional theory
T/F Contrary to Classical Theories, Human Relations theory assumes that people can get
satisfaction from their work and motivation is generated from gratification that results from task
accomplishment. - Answers✔True
Which of the following is not one of the three most common open system theories we discussed
in class? - Answers✔Human Relations
Does contingency theory look internally or externally? - Answers✔Look Outside (externally)
What theory says ideal organizations depend or are contingent on external factors that impact
success/performance? - Answers✔Contingency theory
Strengths of Contingency theory? - Answers✔-Taking into account outside is good and makes
sense (rational)
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