CCJ 4450 Exam Questions And Answers
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Dual reporting in a department allows for - Answers✔multiple supervision
Planning in an organization is affected by - Answers✔dependable information provided by
employees
The first step in communications process is to - Answers✔be aware of emotional bias
A major variable influencing the encoding process is the - Answers✔personality of the sender
A filtering system preventing messages from being completely understood is -
Answers✔selective perception
Communications in organizations involves three major actors - Answers✔individuals , groups ,
and the organization itself
Messages are distorted the most in what type of communications ? - Answers✔upward
As police departments grow in size , there is a tendency to - Answers✔depersonalize messages
When the message is converted into a readily understandable form , it is said to be -
Answers✔encoded
The grapevine functions - Answers✔constantly
Management is a continuing process that involves activities focusing on the identification ,
refinement and attainment of objectives by the effective application of resources . -
Answers✔True
Middle managers are responsible for the translation of departmental goals into the day - to - day
tasks of operational units . - Answers✔True
As an individual moves up in the hierarchy of a police department , conceptual skills become
more important than technical skills . - Answers✔True
If police managers are to be effective they must pay increasing attention to the interpersonal
aspects of the managerial role . - Answers✔True
Managers will enhance their effectiveness at achieving organizational objectives by -
Answers✔Understanding the impact of human behavior in the work setting
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The control function involves - Answers✔monitoring performance activities
Police managers who function as police trainers are - Answers✔staff managers
The characteristics of the CompStat process involve all of the following EXCEPT -
Answers✔strategy used to control management and employees
The study of organizational behavior enables one to - Answers✔understand the complexities of
the organization
Abraham Maslow built his theory of motivation around the - Answers✔self - actualized
individual
There is no singular purpose of leadership . - Answers✔False
Michael LeBoeuf refers to organizational theory , industrial engineering , and behavioral science
as the dynamic triangle . - Answers✔False
The Managerial Grid is used as a diagnostic to help individual managers to assess their own
leadership style . - Answers✔True
The path - goal model deals with the interaction between leader behavior and situational factors .
- Answers✔True
V.A. Leonard and Harry W. More contend that leadership is the critical in police agencies . -
Answers✔catalyst
Authority is power that is inherent in the - Answers✔position
Ultimate authority in any organization is vested in the and is through the formal chain of
command to all personnel in the organization - Answers✔chief executive ; delegated
The parameters within which employees are inclined to do willingly what is asked of them by
their superiors can be called the as employees have exerted themselves through increased
demands for participatory management . - Answers✔zone of acceptance
Organizational humanists believe the role of the managerial leader is to create conditions that
allow people to achieve their own goals by directing their productive efforts toward
______participation . - Answers✔full
Philip Applewhite identified the following leadership category - Answers✔All of these
Culture is the hidden and unobservable meaning behind organizational behavior . -
Answers✔True
A person's generalized belief about internal ( self ) versus external ( situation and others ) control
is known as the locus of control . - Answers✔True
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