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Planning - ✔✔long-run and short-run
operational
defining goals
Leading - ✔✔motivating employees
directing
communicating
Controlling - ✔✔making sure goals are being made
correct any deviations
Organizing - ✔✔Laying out goals
What, Who, How, Where
Designing structure
4 management functions - ✔✔Planning, Leading, Organizing, Controlling
PLOC
Systematic study - ✔✔Looking at relationships, attempting to attribute
causes and effects, and drawing conclusions based on scientific evidence
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, Are happy employees more productive?
Intuition
Organizational behavior - ✔✔investigates the impact individuals, groups,
and structure have on behavior within organizations
Effective vs Successful managers - ✔✔Effective: Communication** .
Employees are satisfied. listens to feedback
seek input from employees and explain reasons for their their decisions
Successful: based on getting promoted quickly. 48% based on
Networking**!
What is Personality? - ✔✔Describes individuals' behavior
Lasts a long time
How people act/react to people & situations
Determinants of Personality - ✔✔Hereditary: 50%
Environment
Situation
Big Five Model - ✔✔Extraversion
Agreeableness
Conscientiousness
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