WGU D509 A2 Hackensack Innovation Assessment Worksheet (Assignment 2)
Latest 2024-2025 with Complete Solution
Hackensack Innovation Assessment Worksheet (Assignment 2)
Instructions:
Complete a brief analysis that includes a description of the Hackensack innovation, a
determination of the type of innovation, and Herzlinger’s six-factor analysis to assist in
assessing the potential impact of the Hackensack innovation using Miller’s Impact
Assessment Framework.
1. Describe the innovation. Describe the innovation and the problem it addresses.
The innovation was introducing an in-home device that has 4G and Bluetooth, so their
patients could use it to prevent readmissions into the hospital after having a chronic
disease episode. The device helped the organization to address the issues with accessibility
to their patients, patient education and it was cost efficient. (HIMSS 2014)
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
This innovation was sustaining because it was a use of a existing technology, with a tablet
that has improved features such as Bluetooth, video calls, and the ability to send
notifications to the nurse navigators. (HIMSS 2014)
3. Analyze the innovation. Complete a six-factor analysis of the innovation (based on
Herzlinger’s “Innovating in Health Care—Framework”).
A friend is the Healthcare providers, nurses, and
the patients.
A foe is technology.
The patients can help the new venture by using the
device as intended and regularly. The patient could
also hurt the new venture if they did not cooperate
Structure
with the process.
Who is a friend? Who is a foe? How much
The Healthcare providers and nurses can help the
power do they have to help or hurt the new
new venture by providing proper education and
venture?
resources for the patients, by responding rapidly to
any health concerns or barriers.
Technology is a foe because if it does not work
properly or losses power, this could make the
patients and providers upset and less likely to use
the new venture.
The innovation was funded by HRS and ACO
Financing
received a grant from Verizon for the first year.
How is the innovation reimbursed? Does the
Hackensack Alliance Accountable Care Organization
innovation use appropriate sources for
will provide funding once the grant ends. (Patriaco
financing? What are those sources?
2014)
Public Policy Political Environment- Overall the innovation saves
How relevant is each variable in directing money because less patients need to be
public policy for the problem the innovation hospitalized for chronic illness, which helps the
addresses? Examples of variables include economy to save money. Less government funding
, political environment, stakeholder dynamics, would be needed for hospitals if there were less
regulatory and legislative process dynamics, admissions. Having strong political backing is
and biases of key policy makers. crucial because this allows more public exposure
and potential increase in funding.
Stakeholders Dynamic – Since stakeholders could
be a mixture of patients, providers and wealthy
investors, this innovation could help them with cost
and accessibility. This will allow more severe
patients to make use of the hospital beds.
More healthcare organizations will eventually want
Technology to utilize the Hackensack innovation within their
When is the opportune time to invest in the facilities to improve their patient’s readmission
technology? Who are the competitors? rates. Competitors would be other tablet
businesses with similar devices.
The tablet provides the consumers/patients with
Consumers
increased empowerment because they will have
How does the innovation address
the device in their home with convenience. The
consumers’ increased sense of
device also allows the patients to always have
empowerment and lack of leisure time?
direct communication with a nurse navigator.
Patients are held accountable if their stats
Accountability
decrease because if their information is not
How does the innovation meet the various
entered in the tablet the nurse navigator will
demands for accountability?
contact them.
4. Assess the impact. Use Miller’s Impact Assessment Framework (IAF), described in the
IAF guide, to complete a summarized assessment of the Hackensack Alliance case.
First, complete the “scan” step of an impact assessment for the technology
innovation (see the “Methodology for Applying the Impact Assessment Framework”
section in the IAF guide). Scan all eight dimensions to ensure you have a broad
perspective on dimensions that are not normally taken into consideration. As you
scan the innovation, consider which outcomes apply to your innovation. Use the
table below to record the results of your scan. You may delete the outcomes that do
not apply. Include your questions or statements in the “Outcomes” column. Every
dimension should have at least one outcome.
Second, select two of the dimensions that you think are most impacted by the
innovation. Evaluate and justify how these two dimensions are most impacted based
on your analysis. Document your findings in the “Dimensions Impacted by
Innovation” column in the table below.
An example is provided in the first row of the table.
Dimensions Impacted by
Dimension Outcomes
Innovation
Example: Example: Example:
A. Individual A1. Experience of health – How will This dimension has the potential
Hackensack improve the patient to be highly impacted due to .
experience?
A2. Health across settings
A3. Privacy
Latest 2024-2025 with Complete Solution
Hackensack Innovation Assessment Worksheet (Assignment 2)
Instructions:
Complete a brief analysis that includes a description of the Hackensack innovation, a
determination of the type of innovation, and Herzlinger’s six-factor analysis to assist in
assessing the potential impact of the Hackensack innovation using Miller’s Impact
Assessment Framework.
1. Describe the innovation. Describe the innovation and the problem it addresses.
The innovation was introducing an in-home device that has 4G and Bluetooth, so their
patients could use it to prevent readmissions into the hospital after having a chronic
disease episode. The device helped the organization to address the issues with accessibility
to their patients, patient education and it was cost efficient. (HIMSS 2014)
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
This innovation was sustaining because it was a use of a existing technology, with a tablet
that has improved features such as Bluetooth, video calls, and the ability to send
notifications to the nurse navigators. (HIMSS 2014)
3. Analyze the innovation. Complete a six-factor analysis of the innovation (based on
Herzlinger’s “Innovating in Health Care—Framework”).
A friend is the Healthcare providers, nurses, and
the patients.
A foe is technology.
The patients can help the new venture by using the
device as intended and regularly. The patient could
also hurt the new venture if they did not cooperate
Structure
with the process.
Who is a friend? Who is a foe? How much
The Healthcare providers and nurses can help the
power do they have to help or hurt the new
new venture by providing proper education and
venture?
resources for the patients, by responding rapidly to
any health concerns or barriers.
Technology is a foe because if it does not work
properly or losses power, this could make the
patients and providers upset and less likely to use
the new venture.
The innovation was funded by HRS and ACO
Financing
received a grant from Verizon for the first year.
How is the innovation reimbursed? Does the
Hackensack Alliance Accountable Care Organization
innovation use appropriate sources for
will provide funding once the grant ends. (Patriaco
financing? What are those sources?
2014)
Public Policy Political Environment- Overall the innovation saves
How relevant is each variable in directing money because less patients need to be
public policy for the problem the innovation hospitalized for chronic illness, which helps the
addresses? Examples of variables include economy to save money. Less government funding
, political environment, stakeholder dynamics, would be needed for hospitals if there were less
regulatory and legislative process dynamics, admissions. Having strong political backing is
and biases of key policy makers. crucial because this allows more public exposure
and potential increase in funding.
Stakeholders Dynamic – Since stakeholders could
be a mixture of patients, providers and wealthy
investors, this innovation could help them with cost
and accessibility. This will allow more severe
patients to make use of the hospital beds.
More healthcare organizations will eventually want
Technology to utilize the Hackensack innovation within their
When is the opportune time to invest in the facilities to improve their patient’s readmission
technology? Who are the competitors? rates. Competitors would be other tablet
businesses with similar devices.
The tablet provides the consumers/patients with
Consumers
increased empowerment because they will have
How does the innovation address
the device in their home with convenience. The
consumers’ increased sense of
device also allows the patients to always have
empowerment and lack of leisure time?
direct communication with a nurse navigator.
Patients are held accountable if their stats
Accountability
decrease because if their information is not
How does the innovation meet the various
entered in the tablet the nurse navigator will
demands for accountability?
contact them.
4. Assess the impact. Use Miller’s Impact Assessment Framework (IAF), described in the
IAF guide, to complete a summarized assessment of the Hackensack Alliance case.
First, complete the “scan” step of an impact assessment for the technology
innovation (see the “Methodology for Applying the Impact Assessment Framework”
section in the IAF guide). Scan all eight dimensions to ensure you have a broad
perspective on dimensions that are not normally taken into consideration. As you
scan the innovation, consider which outcomes apply to your innovation. Use the
table below to record the results of your scan. You may delete the outcomes that do
not apply. Include your questions or statements in the “Outcomes” column. Every
dimension should have at least one outcome.
Second, select two of the dimensions that you think are most impacted by the
innovation. Evaluate and justify how these two dimensions are most impacted based
on your analysis. Document your findings in the “Dimensions Impacted by
Innovation” column in the table below.
An example is provided in the first row of the table.
Dimensions Impacted by
Dimension Outcomes
Innovation
Example: Example: Example:
A. Individual A1. Experience of health – How will This dimension has the potential
Hackensack improve the patient to be highly impacted due to .
experience?
A2. Health across settings
A3. Privacy
