CBAD 301 Chapter 5 questions and
correct answers 100% passed
Managers must realize that _______ is a basic part of every management function they undertake
whether it be planning, organizing, directing or controlling. - correct answer ✔✔decision making
The selection of appropriate goals and courses of action that increase organizational performance is the
result of effective _______; whereas, bad performance is the result of ineffective _______. - correct
answer ✔✔decisions; decisions
When faced with an opportunity or threat, a manager must respond by weighing all options and making
a determination as to a particular course of action. This process is referred to as _______. - correct
answer ✔✔decision making
True or false: The process of decision making involves programmed or nonprogrammed decisions. -
correct answer ✔✔True
Routine, virtually automatic, decision making that follows established rules or guidelines is referred to as
_______ decision making. - correct answer ✔✔programmed
Which of the following is a basic part of every function of management? - correct answer ✔✔Decision
making
Dustin works as an office manager. It is his responsibility to bill customers in a timely fashion and to also
pay the company's bills on time. There are clear guidelines for how he should handle these tasks. This is
an example of _______ decision making. - correct answer ✔✔programmed
When managers select appropriate goals and courses of action that increase organizational
performance, this is a result of effective _______ making. - correct answer ✔✔decision
Which of the following characterizes nonprogrammed decision making? - correct answer ✔✔It is used
for unusual opportunities or threats.
, It is used when there are no decision rules set.
Decision making occurs when _______. - correct answer ✔✔managers respond to opportunities and
threats by analyzing options about goals and plans of action
Every decision that a manager makes is either _______ or _______. - correct answer
✔✔nonprogrammed; programmed
Which of the following characterizes programmed decision making? - correct answer ✔✔It is used for
routine matters.
It is a virtually automatic process.
Sam frequently relies on _______ to make decisions. He is a firefighter and must act quickly and
decisively to do his job. - correct answer ✔✔intuition
Select from the following those decisions that exemplify programmed decision making. - correct answer
✔✔Decisions regarding when to pay bills
Decisions regarding when to order supplies
Decisions regarding how much inventory to hold
Susan is making some important decisions regarding the future direction of her department. She
carefully gathers information from both inside and outside the company. She then generates and
evaluates multiple alternatives. Susan is making her decision based on _______. - correct answer
✔✔reasoned judgments
Nonprogrammed decision making is used to _______. - correct answer ✔✔respond to unusual or new
opportunities or threats
A prescriptive approach, based on the assumption that the person making the decision can identify and
evaluate all possible alternatives and their consequences, defines the _______ decision making model. -
correct answer ✔✔classical
correct answers 100% passed
Managers must realize that _______ is a basic part of every management function they undertake
whether it be planning, organizing, directing or controlling. - correct answer ✔✔decision making
The selection of appropriate goals and courses of action that increase organizational performance is the
result of effective _______; whereas, bad performance is the result of ineffective _______. - correct
answer ✔✔decisions; decisions
When faced with an opportunity or threat, a manager must respond by weighing all options and making
a determination as to a particular course of action. This process is referred to as _______. - correct
answer ✔✔decision making
True or false: The process of decision making involves programmed or nonprogrammed decisions. -
correct answer ✔✔True
Routine, virtually automatic, decision making that follows established rules or guidelines is referred to as
_______ decision making. - correct answer ✔✔programmed
Which of the following is a basic part of every function of management? - correct answer ✔✔Decision
making
Dustin works as an office manager. It is his responsibility to bill customers in a timely fashion and to also
pay the company's bills on time. There are clear guidelines for how he should handle these tasks. This is
an example of _______ decision making. - correct answer ✔✔programmed
When managers select appropriate goals and courses of action that increase organizational
performance, this is a result of effective _______ making. - correct answer ✔✔decision
Which of the following characterizes nonprogrammed decision making? - correct answer ✔✔It is used
for unusual opportunities or threats.
, It is used when there are no decision rules set.
Decision making occurs when _______. - correct answer ✔✔managers respond to opportunities and
threats by analyzing options about goals and plans of action
Every decision that a manager makes is either _______ or _______. - correct answer
✔✔nonprogrammed; programmed
Which of the following characterizes programmed decision making? - correct answer ✔✔It is used for
routine matters.
It is a virtually automatic process.
Sam frequently relies on _______ to make decisions. He is a firefighter and must act quickly and
decisively to do his job. - correct answer ✔✔intuition
Select from the following those decisions that exemplify programmed decision making. - correct answer
✔✔Decisions regarding when to pay bills
Decisions regarding when to order supplies
Decisions regarding how much inventory to hold
Susan is making some important decisions regarding the future direction of her department. She
carefully gathers information from both inside and outside the company. She then generates and
evaluates multiple alternatives. Susan is making her decision based on _______. - correct answer
✔✔reasoned judgments
Nonprogrammed decision making is used to _______. - correct answer ✔✔respond to unusual or new
opportunities or threats
A prescriptive approach, based on the assumption that the person making the decision can identify and
evaluate all possible alternatives and their consequences, defines the _______ decision making model. -
correct answer ✔✔classical
