instrumental goals - Answers goals aimed at getting things done
linear communication model - Answers A characterization of communication as a one-way event in
which a message flows from sender to receiver.
sender - Answers creator of a message
encode - Answers the process of putting thoughts into symbols, most commonly words
message - Answers information sent from a sender to a receiver
channel - Answers the medium through which the message is sent
receiver - Answers One who notices and attends to a message
decode - Answers the process in which a receiver attaches meaning to a message
noise - Answers external, physiological, and psychological distractions that interfere with the accurate
transmission and reception of a message
transactional communication model - Answers A characterization of communication as the simultaneous
sending and receiving of messages in an ongoing, irreversible process.
environment - Answers the field of experiences that lead a person to make sense of another's behaviour
interpersonal communication - Answers A continuous, transactional process involving participants who
occupy different but overlapping environments and create relationships through the exchange of
messages, many of which are affected by external, physiological, and psychological noise.
content message - Answers a message that communicates information about the subject being
discussed
relational message - Answers a message that expresses the social relationship between two or more
individuals
quantitative definition of interpersonal communication - Answers impersonal communication, usually
face to face, between two individuals
dyad - Answers two people interacting
impersonal communication - Answers Behaviour that treats others as objects rather than as individuals
Qualitative definition of interpersonal communication - Answers communication in which the parties
consider one another as unique individuals rather than as objects
affinity - Answers the degree to which people like or appreciate one another
, immediacy - Answers the degree of interest and attention that we feel toward and communicate to
others
respect - Answers the social need to be held in esteem by others
control - Answers the degree to which the parties in a relationship have the power to influence on
another
Metacommunication - Answers messages that people exchange, verbally or nonverbally, about their
relationship
social media - Answers the various channels that make remote personal communication possible
Disinhibition - Answers the tendency to transmit messages without considering their consequences
communication competence - Answers The ability to accomplish one's personal goals in a manner that
maintains or enhances the relationship in which it occurs
cognitive complexity - Answers the ability to construct a variety of frameworks for viewing an issue
empathy - Answers the ability to project oneself into another person's point of view, so as to experience
the other's thoughts and feelings
self-monitoring - Answers the process of attending to your own behaviour and using these observations
to shape the way you behave
self-concept - Answers the relatively stable set of perceptions each individual holds of themselves
self-esteem - Answers the part of the self-concept that involves evaluations of self-worth
personality - Answers characteristic ways that you think and behave across a variety of situations
reflected appraisal - Answers The theory that a person's self-concept matches the way the person
believes others regard him or her.
significant other - Answers a person whose opinion is important enough to affect one's self-concept
strongly
social comparison - Answers evaluation of oneself in terms of or by comparison to others
reference groups - Answers Groups against which we compare ourselves, thereby influencing our self-
concept and self-esteem.
cognitive conservatism - Answers The tendency to seek and attend to information that conforms to an
existing self-concept.
self-fulfilling prophecy - Answers a prediction or expectation of an event that makes the outcome more
likely to occur than would otherwise have been the case