MAN 320F Final Exam Questions and
Answers 100% Solved | Graded A+
Team performance can suffer when: - ✔✔All of the choices are correct--
when goals are insufficiently challenging, resources are inefficient to
accomplish the task, goals are too focused on individual-level
accomplishments, goals are unclear
T/F: In today's environment, research shows that managers and team
leaders spend relatively little time dealing with conflicts - ✔✔false
T/F: Accommodation is a conflict management strategy may be used when
an issue is trivial - ✔✔false
Which of the following are the main processes that lead to team
effectiveness? - ✔✔effort, knowledge, and strategy
T/F: The potential advantages of group decision making include more
knowledge and expertise being applied to the problem, more alternatives
being considered, greater understanding and acceptance of the final
decision, and more commitment among group members to making the final
decision work - ✔✔true
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Considering the framework outlined in the McGinn and Lingo article, the
three types of power you can use to resolve tension are: - ✔✔positional,
personal and relational
T/F: Having the formal authority to approve or deny employees requests for
jobs transfers, equipment purchases, overtime, or personal time off are
examples of a manger's legitimate power - ✔✔true
Ralph makes it a point to always offer hep in technical areas in which he is
skilled and knowledgeable. His subordinates trust his judgment, and follow
his direction. What type of power is Ralph exerting? - ✔✔Expert power
T/F: The five stages of team development are forming, storming, norming,
performing and adjourning - ✔✔True
What are the five stages of team development? - ✔✔Forming, storming,
norming, performing and adjourning
Len emphasizes cooperation and assertiveness in dealing with conflict
situations in his department. Differences are worked through together so
that everybody's concerns are addressed and everyone gains something in
the end. Len uses which conflict management style? - ✔✔Collaboration
The team decision technique of __________ asks everyone to respond
individually and in writing to a basic question such as: "What should be
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, done to improve the effectiveness of this work team?" - ✔✔Nominal group
technique
All of the following are types of position power EXCEPT: - ✔✔statutory
power
When a team achieves its performance goals regarding quantity, quality,
and timeliness of work results, the _______ characteristic of team
effectiveness is being demonstrated. - ✔✔Task performance
Groupthink can be avoided by doing all of the following EXCEPT: -
✔✔having the leader express his/her preference for a particular course of
action
How can groupthink be avoided? - ✔✔writing alternative scenarios for the
intentions of competing groups, inviting outside experts to observe and
react to group processes, creating subgroups that each work on the same
problem, assigning the role of critical evaluation to each group member
Which statement about self-managing teams is most accurate? - ✔✔They
should let members plan and control their own work
If you heard from an employee of a local bank, "it's tradition here for us to
stand up and defend the bank hen someone criticizes it, "you could
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Answers 100% Solved | Graded A+
Team performance can suffer when: - ✔✔All of the choices are correct--
when goals are insufficiently challenging, resources are inefficient to
accomplish the task, goals are too focused on individual-level
accomplishments, goals are unclear
T/F: In today's environment, research shows that managers and team
leaders spend relatively little time dealing with conflicts - ✔✔false
T/F: Accommodation is a conflict management strategy may be used when
an issue is trivial - ✔✔false
Which of the following are the main processes that lead to team
effectiveness? - ✔✔effort, knowledge, and strategy
T/F: The potential advantages of group decision making include more
knowledge and expertise being applied to the problem, more alternatives
being considered, greater understanding and acceptance of the final
decision, and more commitment among group members to making the final
decision work - ✔✔true
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Considering the framework outlined in the McGinn and Lingo article, the
three types of power you can use to resolve tension are: - ✔✔positional,
personal and relational
T/F: Having the formal authority to approve or deny employees requests for
jobs transfers, equipment purchases, overtime, or personal time off are
examples of a manger's legitimate power - ✔✔true
Ralph makes it a point to always offer hep in technical areas in which he is
skilled and knowledgeable. His subordinates trust his judgment, and follow
his direction. What type of power is Ralph exerting? - ✔✔Expert power
T/F: The five stages of team development are forming, storming, norming,
performing and adjourning - ✔✔True
What are the five stages of team development? - ✔✔Forming, storming,
norming, performing and adjourning
Len emphasizes cooperation and assertiveness in dealing with conflict
situations in his department. Differences are worked through together so
that everybody's concerns are addressed and everyone gains something in
the end. Len uses which conflict management style? - ✔✔Collaboration
The team decision technique of __________ asks everyone to respond
individually and in writing to a basic question such as: "What should be
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, done to improve the effectiveness of this work team?" - ✔✔Nominal group
technique
All of the following are types of position power EXCEPT: - ✔✔statutory
power
When a team achieves its performance goals regarding quantity, quality,
and timeliness of work results, the _______ characteristic of team
effectiveness is being demonstrated. - ✔✔Task performance
Groupthink can be avoided by doing all of the following EXCEPT: -
✔✔having the leader express his/her preference for a particular course of
action
How can groupthink be avoided? - ✔✔writing alternative scenarios for the
intentions of competing groups, inviting outside experts to observe and
react to group processes, creating subgroups that each work on the same
problem, assigning the role of critical evaluation to each group member
Which statement about self-managing teams is most accurate? - ✔✔They
should let members plan and control their own work
If you heard from an employee of a local bank, "it's tradition here for us to
stand up and defend the bank hen someone criticizes it, "you could
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
